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“Disney on a "tighter" budget”

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Holiday Inn Orlando – Disney Springs Area
Ranked #30 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Franklin, Pennsylvania
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disney on a "tighter" budget”
Reviewed 29 February 2012

This turned out to be a great choice for us, a family of 4. The staff was super friendly and helplful. The rooms were very nice and well maintained. After a long day at the parks it was nice to go back to a well cleaned and comfortable room. The heated pool was a great relaxer for the kids. The restaurant had a delicious breakfast buffet. We didnt have to worry about parking at the parks, the shuttle takes you to each park. Very convenient. We would definitely stay here again (and we've stayed at Disney resorts the other 2 visits to Disney World). What a great way to save a little money--you'll need it in the parks!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 1969kelly1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 3 March 2012
Dear 1969kelly1990,

Thank you so much for your glowing review of our hotel.

We are glad that our staff was friendly and helpful!!!!!!!

The heated pool is definitely a great way to relax after a busy day at Disney!!!

The Disney shuttles make getting to the parks super easy and convenient.

We look forward to welcoming you and your family back very soon!!!!!

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (864)
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LINDEN
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 27 February 2012

I chose this hotel from the previous comments that had been published and were they right. Great location, right near Disney Downtown, walking distance, great for kids , on the Disney bus routes to anywhere in Disney for free but still not congested. The rooms were very nice, ample size for 4 and very nice. Good beds and pillows. The pool is quite large and is shallow about four feet max., but great for kids. The best part was the staff. Through out the location, everyone was "happy" you chose to stay at their hotel. Very courteous and dedicated. It is also very reasonable for the Disney area. I definitely would stay there again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank BOMAN3672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 29 February 2012
Dear Boman3672,

Thank you so much for your glowing review, it means so much to us that we could help make your vacation a great one.

We are so glad that you enjoyed our pool, as it is one of our great features and perfect for kids of all ages.

We look forward to welcoming you and your family back to our hotel real soon!


Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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Baltimore, Maryland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2012

Stayed here for one night, wish I would have stayed here the other night since my other hotels weren't that good. The bathroom was a little small but no biggie. The beds were so comfy. You can valet park for i think 16$ and park your own for 10$. The bag man was so helpful bringing our bags up and making sure we had what we needed. The front desk was so helpful as well. I wasn't even going to disney but if you are this is a great location that isn't too much money. Oh and the pool was awesome. it was actually pretty cold out when I was there but the pool is heated so even thought it was like 54 outside i was still able to go swimming and not be cold besides running for your towel after :) I would recommend this place if i was going to disney or not.

Room Tip: I could see the highway from my room and still didn't hear any high way sound
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Boston54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 29 February 2012
Dear Boston54,

We want to thank you so much for you great review of our hotel.

Our staff strives to make your stay a perfect one whether it’s for one night or one week. We are glad to hear that we could meet and exceed your expectations.

The heated pool is definitely a plus, especially on those uncommonly cool Florida days.

We look forward to welcoming you back for longer then just one night.


Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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San Jose, CA
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 February 2012

We wanted to stay at a hotel that provided reliable shuttles to the theme parks but without having to stay at an "official" Disney resort hotel. First of all, before we even arrived, Holiday Inn staff e-mailed me back regarding questions I had and I was a bit indecisive which view I wanted - whether I wanted the tower with DD view with balcony or a pool view was sufficient but also wanted to be nearby my sister who wanted the DD view in the tower - eventually Kelly helped me to book a 7 night breakfast rate for $139-149 rate/night with DD view with balcony during the busy President's week while my sister unfortunately who was not staying for 7 days paid a slightly higher rate per night with her AAA deal for same type of room. We were placed on the 9th floor and we had a view of the pool below us as well as the DD view.
What's nice about being in the tower instead of the wing is that when you are on the inside, you can look down to the restaurant below.
The staff is very friendly, always saying hello as you pass through, lobby is very bright and smells good. Check in was quick as no one else was there in front of us. Check out was easy too and they were able to make corrections as they accidentally charged us self parking fee when we had no car. I also was able to do late checkout by 2 PM b/c I was a priority club member. Guest services also helped arranged car service pickup to the airport. Cost of car service was $65 plus tip and able to use credit card for such. My sister used taxi that was metered and her trip back to airport cost $48 plus tip.

Room/amenities: nice comfortable beds, refrigerator and microwave available, Bath and Body works shampoo/conditioner/body lotion provided, along with citrus mint bar soap and mint mouthwash. Rainforest alliance coffee and coffeemaker (not used). Rooms are clean. Bathroom shelf convenient - would have liked another towel bar besides the one towel bar and the hook provided. Nice flat screen TV. In-room safe a plus. Daily newspaper.
Can hardly hear any noise from the other rooms. In room electronic thermostat - not noisy when A/C or heat is on.
Used the pool one afternoon - it is moderately sized and heated - would have preferred that the spraying sprinklers were off on that windy day b/c it's cold to have water sprayed in your face - it's zero entry and goes as deep as about 4 feet 5 inches in the center. Also there is hot tub (not used). Towels are provided. It was never crowded. Also has fitness center and gift shop and grab and go food outlet and business center that we did not use.

Food: buffet bkft was great - they make omelettes and Mickey mouse shaped pancakes to order, also the usual hot items: pancakes, toast, hash browns, bacon, sausage, corned beef hash, various cereals and pastries - I didn't always sit down for buffet but also can take items to go - they gave us 2 vouchers/day for bkft since I had the 7 day bkft rate and so only paid tip. We've also eaten dinner at the Palms Breeze restaurant for late night at 9 PM and the food was actually very good and reasonably priced, esp since the kids 12 and under eat free. We've also eaten lunch as well but had to sit in the bar b/c at the time we arrived, it was not busy so service in the bar to eat lunch was a bit slower but still reasonable b/c there was not the entire wait staff available. By the time we were done, we noticed that they did eventually open the main restaurant area for other to have lunch. Food choices are pretty good. Great option when we're too lazy to walk to Downtown Disney or when DD is very crowded. Definitely try the T-Rex (make advanced reservations), Earl of Sandwich and Wolfgang Puck Express.

Shuttles: shuttles come about every 1/2 hour - supposed to come on the hour and half hour but hard to predict b/c sometimes they arrive 5 minutes after or even later. we are the 2nd stop with Hilton being picked up first and then followed by Royal Plaza and Doubletree suites. we are on Bus A. There is another Bus B that picks up 3 other hotels on the other side of Hotel Plaza Blvd. Most of the times, the shuttle buses does 2 drop offs to the theme parks: usually it's MK then DHS and the other bus goes to Epcot than AK. When dropping off to MK, it's really the TTC (transportation & ticket center) location which then you have to take either Monorail or ferry boat to actually get to MK. Other times, I've seen the buses only go to one park so it does vary. One time, Bus B also picked us up from theme park to go back to the Bus A hotels too. It seems that the buses are most crowded around the 9 and 9:30 AM times that sometimes it has to skip picking up at the other 2 last hotels so I think they have other back up plans for that. Pickup times at the theme parks are announced usually and pretty accurate. At times, I've seen the shuttles come to Epcot and then pick up from DHS before heading back to the hotels and not to AK so it seems which two parks they drop and pick up vary. Downtown Disney - the marketplace is about 8 minute walk with Hilton being the closest hotel to DD. They also have shuttle buses that go to DD starting at 6 PM but we've never taken such. At times, when we are already in Downtown Disney, we take the Disney transport buses to one of the Disney hotels and then take the monorail or buses to one of the theme parks so we don't have to walk back to our hotel to catch the shuttle. Plus the white Disney transport buses come more often at evey 20 minutes. Our buses are blue with a yellow oval that says Downtown Disney Resort Area so they are easy to spot from a distance.

Overall, we loved our stay at this hotel and these Tripadvisor reviews did help me pick this hotel and I'm glad I did. I've stayed at Disney resort hotels twice in the past and in comparing cost/convenience - I think staying at the Holiday Inn was a better deal and experience - it's a moderate sized hotel so it has a cozy feel without feeling the crowd.

Room Tip: Room in tower is definitely nice.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank WendyWN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 29 February 2012
Dear WendyWN,

We would like to thank you for your review of our hotel. It is truly great to know that you enjoyed our hotel so much.

Our staff strives to make you feel as if you are part of our family whether you are coming or going!

The amenities in every room like the refrigerator, microwave and the Bath and Body Works products help to make us a step above the rest!!!

With the omelet station and Mickey pancakes our breakfast buffet has something for everyone. The kids 12 and under eat free makes dining in the hotel easy for any family with young kids.

We are so please that you enjoyed your stay and we hope to see you again soon!!

Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, Nebraska, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 February 2012

Had a wonderful experience at this Holiday Inn Hotel. Everyone was always willing to help and did not expect anything in return. Their hotel staff always had a smile on their face and made it very pleasent to stay. They were willing to go up and beyond the call of duty for certain requests we had.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Lucas_2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices1805, Guest Relations Manager at Holiday Inn Orlando – Disney Springs Area, responded to this review, 29 February 2012
Dear Lucas_2020,

Thank you so much for your five star review of our hotel.

We are ecstatic that the staff made you feel welcome. We are always trying to go above and beyond on all requests no matter how big or small.

We are so happy that you enjoyed your stay and we hope to see you again soon!!

Sincerely,

Angela Knapper
Guest Service Supervisor

Holiday Inn in the Walt Disney World® Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Orlando – Disney Springs Area

Property: Holiday Inn Orlando – Disney Springs Area
Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830-8517 (Formerly Holiday Inn Orlando - Lake Buena Vista)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Orlando
#16 Business Hotel in Orlando
#22 Family Hotel in Orlando
#23 Romantic Hotel in Orlando
Price Range (Based on Average Rates): €€
Hotel Class:3.5 star — Holiday Inn Orlando – Disney Springs Area 3.5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orlando-Disney Springs Area. Located in the Walt Disney World Resort, within walking distance to Disney Springs Area we offer the perfect place to stay during your vacation to Walt Disney World. With deluxe rooms, lobby and relaxing pool you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. We are conveniently located to several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 8 different meeting rooms with space for up to 500 guests. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, Bath and Body Works bath amenities in every bathroom a zero-entry pool and nightly specials for kids and kids at heart. Check out our award winning hotel room deals and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn Orlando – Disney Springs Area Florida
Orlando Holiday Inn

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