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“Worse service ever by Front desk clerk Hanane.”

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Comfort Inn Orlando/ Lake Buena Vista
Ranked #225 of 337 Hotels in Orlando
Miami Springs, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Worse service ever by Front desk clerk Hanane.”
Reviewed 26 February 2012

2/25/12 10:30 pm. Front desk clerk Hanane gave us (2 adults and two kids) a room behind the elevators. The noise was loud and constant. I went back to change the room and she denied. She said the hotel was full. As I was standing in the counter two families checked in. And I told her how come you just checked in 2 rooms and you told me there are no rooms available. I asked for the manager and she said she was in charge. I asked my money back and I made a reservation at the Hilton near by with a great price, great service and very nice room clean and wonderful pillows. I'll never go to this Holiday Inn and I don't recommend to anyone.

  • Stayed February 2012, travelled with family
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    • Sleep Quality
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Helpful?
2 Thank Liz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (109)
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NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2012

From the outside, the hotel doesn't look like anything special. The inside is clean and appears to be updated. The room is nice, beds are comfortable, and air conditioning works great! The shower head leaves much to be desired, but no big deal. The room also comes with a balcony (not much of a view), a microwave, and refrigerator. The morning breakfast was way more than I expected from a complimentary breakfast at a hotel. Eggs, sausage, biscuits, pancakes, toast, bagels, hot cinnamon rolls, waffles, etc. Very fulfilling breakfast. The pool is small but cute with a waterfall and slide for the kids. Good location (not on an extremely bus road, but connects connects to 535 where all of the traffic/congestion is). All in all a very nice hotel and would definitely consider coming back!

Room Tip: Room 405 is a nice room at the front end of the hotel away from the elevators. Nice and quiet.
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  • Stayed February 2012, travelled as a couple
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    • Location
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Helpful?
2 Thank Bunny1099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 11 February 2012

I've stayed at this Holiday Inn Express on four separate occasions. It is very family-oriented. I even took my dog with me on the trip since this place is pet friendly. The hot breakfast buffet in the morning is a great way to start the day before you head off to the parks. The hotel provides a shuttle service to Disney, but it does get very crowded so I recommend taking your own car. It's only about a 10 minute drive. The rooms are very spacious with a fridge and microwave. There's many restaurants within walking distance which makes this location so great. The pool area is very large and has a slide for kids along with a waterfall. There is also a jacuzzi as well. It has free Wi-fi which is great considering Disney and Universal still charge for Wi-fi access in the rooms. If I'm not staying on Disney or Universal property, this is where I normally stay. I am looking forward to my next trip to Orlando. Do yourself a favor and stay at this great hotel.

  • Stayed May 2011, travelled with family
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Helpful?
2 Thank sfmarine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 January 2012

anything that means anything is perfect with this hotel....people complaining about the elevator being slow to arrive or the light switch was 2 inches too far from the door really should not be posting a comment.....this hotel is SAFE SAFE SAFE and so is the parking lot.....don`t hesitate to stay here for one second......oh and forget about the hot choco chip cookies when you get there, its the beds they are De Best!!!!!!!!!!!!!!!!!!!!!......great hotel......tons of restaurants withing a 5 minute drive or a 2 minute walk........and remember SAFE SAFE SAFE .....my wife said she could sleep in the parking lot in a tent and wouldn`t worry however she never opt for tent with them big dream sleeper beds......DO IT then email me when you get back to say how happy you were with your stay.......clean, quiet, bright, comfortable, safe. location and staff......I only HOPE I am this happy with a hotel in my future travels..........

Room Tip: all suites,,,,,,,,not a bad room in the place........
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  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Candido Mota, Brazil
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 January 2012

I spent 4 days in Holiday Inn Lake Buena Vista in July, 2011.The Staff and Manager were very thoughtful. Very nice hotel.

  • Stayed July 2011, travelled on business
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    • Service
Helpful?
Thank Luiz_CMota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Orlando/ Lake Buena Vista

Property: Comfort Inn Orlando/ Lake Buena Vista
Address: 8686 Palm Pkwy, Orlando, FL 32836-6433
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #225 of 337 Hotels in Orlando
Price Range (Based on Average Rates): €€
Hotel Class:2.5 star — Comfort Inn Orlando/ Lake Buena Vista 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Welcome to the Comfort Inn Orlando/ Lake Buena Vista Orlando, Florida, a 100% non-smoking hotel, this first-class Walt Disney World Good Neighbor Hotel is the closet to the Walt Disney World downtown disney area. Located one mile to Walt Disney World Resort area with free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios. Downtown Disney. area is minutes away offering shopping and restaurants including House of Blues and Pleasure Island featuring nightlife and entertainment. Sea World, Universal Studios and City Walk are within 10 miles of the hotel. This Orlando hotel is in the heart of Central Florida attractions and shopping areas. Premium Outlet Shopping Center and Mall of Millennia are close by along with other outlet shopping areas. This hotel is ideal for children, adults and corporate guests. Start your day with our complimentary breakfast. The entire family will enjoy the outdoor pool. Inspired from nature, a waterfall cascades over giant rock formations into a sparkling pool. Bursting through the waterfall is a 50 foot water slide!We offer free high-speed Internet and free local calls.Orlando Orange County Convention Center is 6 miles. Designated Florida Green Lodging Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Lake Buena Vista Hotel Orlando
Holiday Inn Express Orlando
Orlando Holiday Inn Express
Holiday Inn Orlando
Comfort Inn Orlando/ Lake Buena Vista Florida

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