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“Wouldnt stay here again”

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Monumental MovieLand
Ranked #245 of 337 Hotels in Orlando
Surrey UK
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Wouldnt stay here again”
Reviewed 21 May 2012

I have never written a bad review on Trip Advisor before. I’ve always been very much the kind of person that thinks ‘you get what you pay for’ and try to make the best of any place we have stayed. But you couldn’t pay me to stay in this place again.

The room stank of mould. I asked to move rooms; they let me view one other, which was exactly the same. You cant even open a window to air anything so everything we took with us came back smelling terribly. It’s also impossible to dry out anything from water parks as the room was so damp.

The cleaners ‘forgot’ (receptions words, not mine) to clean our room a couple of times and when they did do this it varied day to day, some days we’d get 1 towel, other days a full set, sometimes none. Don’t think the room was hovered our entire stay. In our friend’s room, for 2 nights a bed was soaking wet where the cleaners had spilt something on it, therefore making it unusable. On one occasion the cleaners did not make a bed as there was a small bag on it. They left a note saying that’s why they hadn’t cleaned the room, then left an envelope for tips?!

Our friend’s room had no hot water for half of their trip and the electrics in the bathroom would occasionally stop working.

Reception staff varied, on our first day we made a list of complaints about the rooms, none of which were dealt with. When asking to book taxi’s some staff did so happily, on other occasions, one refused and only after much discussion relented, on the last day we were told that we should walk to 2 miles to the outlet centre when we asked to book a cab. Having spent a lot of time in the US I was quite taken a back by how unhelpful and unfriendly majority of the staff were at this hotel.

It was VERY cheap, which I why i've rated it ‘average’ for value but it is not as cheap as some of the other hotels on I drive, we picked this one as it had free wifi and a gym, so paid a little extra. However, the wifi does not work, apparently it works in the reception area but none of our party of 4 could get a signal and the gym is useless. It’s a fitness centre – so I only expected a treadmill, but even that skips under foot when using it.

The pool is ok, seemed clean but we didn’t use it as tried to spend as little time in the hotel as possible. Location is great, only 5 mins in a cab from Universal and a 15 minute drive to Sea world. In future I’d stay at the Metropolitan hotel next door, that’s what we did 2 years ago and where we will stay next time too.

Room Tip: Stay somewhere else.
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  • Stayed May 2012, travelled with friends
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Helpful?
2 Thank Limey122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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SCOTLAND
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2012

We have stayed at this hotel 3 times before and are due back in june of this year 2012 , It is a basic hotel but in a great location we only came across this hotel due to a bad nights stay at a place called masters inn on international drive which has now changed to a best western hotel but at the time we demanded a move and the monumental is where we got , we have never had any bugs in all the times we have been here before in our rooms and the staff are very friendly , the kids love the pool and once again we cant wait to go back i have heard on a few occasions that the hotel is due some renovations but we are happy with what we have had in the past ,and also we were at the parks and ate out a lot as well so not as if u are stuck in hotel all the time , any worries dont hesitate to get in touch !!!

Room Tip: Ask for a nice big comfy bed when check in
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  • Stayed June 2011, travelled with family
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Helpful?
1 Thank scotsraider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 April 2012

The service at Movieland was very pleasant. Check-in was handled in a timely manner, and my family and I loved the cleaniness of our accomodations. Security was greatly appreciated, although we didnt use the shuttle services it was a great ammenity. overall great experience and i would recommend friends and family to stay at Movieland!

  • Stayed April 2012, travelled with family
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Helpful?
4 Thank Bumble_BeeX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 April 2012

For those who will spend the whole day at Universal, and need a hotel to get some sleep and a nice shower! :)
Really quiet, so you can rest from a fun day at the parks!
Great beds, clean and good shower!
And it is just 3 minuutes from Universal (by car)

  • Stayed April 2012, travelled as a couple
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Helpful?
5 Thank larissapieri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2012

Or no star, this place was disgusting. Not only did they not have our reservation when we got there, there were flies in the room, the room smelt musty, bed linens were 20 years old easy, and there was a roach in the bathroom. I beg you, book at a hotel name you can trust, and DO NOT GO HERE!!! Felt like i was in a 3rd world country.

Room Tip: Find one with no roaches... you probably wont be able to.
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank William79797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Monumental MovieLand

Property: Monumental MovieLand
Address: 6233 International Dr, Orlando, FL 32819-8211
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #245 of 337 Hotels in Orlando
Price Range (Based on Average Rates): €
Hotel Class:3 star — Monumental MovieLand 3*
Number of rooms: 261
Reservation Options:
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Also Known As:
Monumental MovieLand Orlando, Florida
Monumental Movieland Hotel Orlando
Best Western Orlando
Orlando Best Western
Best Western Movieland Orlando

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