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Excellent
56 reviews
Kitchen - New stainless appliances!
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Orlando, Florida

Reviews from our community

Excellent - based on 56 reviews
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Reviews from our community

Date | Rating
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English first
Buttersid...
Auburn, Washington
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Clean, good beds and shower”
Reviewed 9 September 2015 for a stay in August 2015

Pros:
The condo was clean and nicely decorated.
The beds were comfortable and the showers were nice.
The pool a few buildings over was very nice too, the water was warm and the pool was clean.
The people at the security gate were very friendly.
The kitchen was well outfitted, even included a coffee pot and a pizza cutter and all the pots and pans you could need.

Cons:
Unfortunately the dishwasher was broken. The management company had someone look at it right away but weren't able to fix or replace it during our 8 day stay. I'm sure the dishwasher issue has been resolved by now.
Please note that if you rent a condo you need to bring all the extras with you (extra toilet paper, tissue, paper towels, dish soap, salt and pepper, etc.) We knew that and brought stuff except we had to go buy dish soap and a sponge to wash dishes since the dishwasher tabs I had brought weren't going to do any good.
The thermostat is set very high (78 degrees I think) and we tried to turn it down and it would go down for a couple hours and then reset to the original temperature.
We had bath towels but no wash cloths or hand towels in the bathrooms.

Overall it was a fine place to sleep during our busy vacation but I will look for a different place next time we are in Orlando.

Travelling group: Other
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Oct 2015
Thank you for staying with us and for your review. Of course we are disappointed with our first 3-star review, so we are making some changes.

The dishwasher has been replaced and I'm sorry it was not working during your stay. We could have replaced it during your stay however you had emailed my wife and said it was fine to wait until you checked out.

We're also sorry about the thermostat. Had we known it was an issue we could have fixed it right away. Someone had set it to 'Energy Saver' mode. This is a simple fix to set back to 'hold temp', but unfortunately we did not know this was an issue until your review. In fact we can set it remotely for you from our home in Colorado!

The condo should have been stocked with 8 full sets of towels, apparently our cleaning company did not verify they were all there between guests. I've spoken with the cleaning company and we now have more than 8 sets of towels. I'm sorry we were short these hand towels and wash cloths.

We are also in the process of adding more of the 'little' things that are convenient to have without having to run to the store. In the past, our cleaning company would leave one roll of toilet paper in each bathroom, one dishwasher tablet and one bar of soap. Which is typical for condo rentals.

Going forward we will try to stock (can't guarantee) the condo with a few rolls of toilet paper, a dishwasher tablet for each day of your stay, a tablet for the washing machine and hotel size shampoo and conditioner in each bathroom. Our management company also offers 'starter packs', some which even include food, that is listed in our packet and contract should you desire more.

We're sorry you won't stay with us again. With our overall 5-star rating and being private owners, we would love to hear back from you after you've had a chance to stay at another property in Orlando and compare. We want to make sure we are surpassing the quality of other rentals in the area, as many of our guest that visit the area frequently have told us.

A note to future guests: Please don't hesitate to let us know during your stay if there are any issues. We are happy and willing to resolve any issues, but only if we know about them.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Juan H
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place”
Reviewed 18 August 2015 for a stay in August 2015
2
people found this review helpful

I went there for 4 night. The first day I didn't know my code but I called the office they help me, and I got a email from the. Its a great place my family was really happy to stayed there. I will come back to this place
Thank you

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Oct 2015
Thank you for staying with us and for the wonderful review. Please come and stay with us again sometime!

A note to future guests: If you choose 'Express Check-in', by providing a photo ID prior to your arrival, your door code will be in your information packet. It is a good idea to print this information packet out prior to your arrival.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chuck M
Valdosta, Georgia
Level 1 Contributor
4 reviews
“Awesome Place to Stay Close to Disney World”
Reviewed 11 August 2015 for a stay in August 2015

This is a great value if you are in Orlando. It is practically next door to Disney. It has a great pool, bar, Free Movie Theater with VUDU on request movies, game room, bike rentals, and much more. The condo has leather furniture, nice appliances, and is super clean! Close to restaurants and shopping.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool and clubhouse.
Liked least: nothing
Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie A
Houston, Texas
1 review
“It was perfect for us!”
Reviewed 3 August 2015 for a stay in August 2015

Loved this condo. It had more than enough space for all 7 of us and had everything we needed there. Close to Disney but not too bad of traffic. Lots of dining and shopping choices. We loved the pool and the community was gated. Owners were very nice and responded to any emails very promptly. We were very pleased and hope to stay here again on our next Disney vacation.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Aug 2015
Thank you for your great review! We are so glad you had a good time and look forward to you staying with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
T0pspin
Hernando
Level 4 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nicely Appointed and Plenty of Room with Wood Floors Thoughout!”
Reviewed 30 July 2015 for a stay in July 2015

Very quiet sleeping with comfortable bedding, cool AC and great location! This clean 3 bedroom unit has a nice roomy feel with flat panel TVs in family room and king and queen bedrooms. Full Xfinity Cable service with free on demand in the main family room. Free Netflix, Hulu and Amazon Prime on a BD player in the family room but a slow internet connection hampered any smooth streaming. Free WiFi was weak and spotty at best. Good enough for that occasional email or browsing the internet but streaming was difficult. Only con was the dishwasher would not work. I did not call on this problem but this may have been repaired by now? Clubhouse has a beautiful free movie theater attached with a great outdoor swimming pool. Lots of activities to the keep the kids busy, shoot some pool, table tennis, basketball and volleyball! We would stay here again and highly recommend this unit!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Plenty of Room!
Liked least: Dishwasher Did Not Work?
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Oct 2015
Thanks for staying with us and thanks for the wonderful review. I'm sorry I hadn't responded sooner about your comment the dishwasher was broken. We had the dishwasher fixed twice since your stay, but it broke a third time. It has now been replaced by a nice quiet Kitchenaid, so hopefully there won't be any more dishwasher issues for a long time!

We hope you come stay with us again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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