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“Amazing pool!”
Review of Hilton Orlando

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Hilton Orlando
Ranked #54 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed 6 March 2012

My boyfriend and I decided to get away. We decided to stay here for the convince of Idrive. Luckily the weather was amazing and we got to enjoy the pool. We had a server named yana at first and she just wasn't very pleasant so the next time we went to the pool we were a little weary but we had Katie serve us. She was a blast. Recommended the Caribbean colada which I though was delicious!! We decided to hang out there because of her. She also recommended some local stuff for us to enjoy. Katie told us about their sports bar David's which my boyfriend and I are really into. The food was awesome. My boyfriend had the pub burger and was in love. I ordered the pig wing which Jory recommended. Over all our stay was delightful. I would definitely recommend it to my friends and go back to visit just because of Katie at tropics. Without her saving grace we would've never returned.

  • Stayed: March 2012
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3  Thank Missmolly27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 7 March 2012

Missmolly27, thanks for choosing our hotel for your weekend getaway. We are so glad to see that you enjoyed our restaurants and appreciated the service and recommendations you received from our team members. We appreciate your comments and hope you will stay with us again on your next trip to Orlando.

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4,191 - 4,195 of 5,225 reviews

Reviewed 6 March 2012

I want to personally give a 5 stars service to Cinthya and Dung from the executive lounge and Josh from the marketplace. They go out of their ways to help me with smiles on their faces. On the other hand, Nicky from the executive lounge CAN'T STOP TEXTING and she's just too focused with one particular guest. I meant we pretty much pay the same rate to be there so why does she treat us different from other guests??? I would definitely be back to this hotel because of the outstanding services that your employees provided. Thank you Hilton Orlando staff and can't wait to be back here again :)

Room Tip: Room with a pool view on the high floor is the best!!!!!
  • Stayed: February 2012, travelled on business
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1  Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 7 March 2012

Lisa J - thanks for writing comments about your experience at our hotel. We will pass along all your food and beverage team member mentions and we sincerely appreciate your feedback. We are happy to see that you had an enjoyable time with us.

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Reviewed 4 March 2012

This seems like a relatively new property. It was immaculate throughout. The staff worked very hard to keep our meeting running flawlessly and even accommodated a number of requests and changes over our stay.

Being that I am only a HH tinfoil level member, I was awarded a room immediately above the front drive. Surprisingly, it was as quiet as could be. None of the traffic could even be heard throughout the night, as there was a big party in town.

  • Stayed: February 2012, travelled on business
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2  Thank ks-bike-rider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 5 March 2012

ks-bike-rider, great to see that you enjoyed your stay. We are about 2.5 years old. Thank you for your kind comments and for sharing them with everyone here.

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Reviewed 4 March 2012

My husband, adult daughter and I stayed at the Hilton Orlando for a four night stay in conjunction with a conference my husband was attending. I called with a few questions and Joanne in the general manager's office was so helpful!! When we checked in (the process was painless due to the exceptional help of Josh K.) we found out that we had been upgraded to a suite. It made the stay so enjoyable! The rooms were great- we had a king bedroom and a livingroom (which my daughter used as her bedroom with a rollaway). We were on a low floor with no view but that was the price to pay for the extra room (so worth it to get two bathrooms)!
The executive lounge is a great deal- we ended up having the provided snacks as our dinner several evenings!
We enjoyed the pool- lots of towels, chairs and umbrellas. My daughter and husband floated down the lazy river and even used the slide!
My husband used the gym several times and said it was very well-equipped.
The most important component was the exceptional staff. We travel quite a bit and stay in many hotels--- the staff here was truly exceptional- very helpful and always smiling.

Room Tip: Access to the executive lounge is really nice- and includes breakfast, a light dinner and desserts
  • Stayed: March 2012, travelled with family
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2  Thank sle3364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 5 March 2012

sle3364, great news! We are very happy to hear about your experience. We will let the team members you mentioned know how much you appreciated their efforts. Thank you for your comments and for staying with us. It seems that your family was able to really make the most of your "business trip."

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Reviewed 2 March 2012

I assume most people staying here are on business and have something to do with the convention center, but for the parks (Literally blocks from Sea World) and shopping it is really in the middle of everything (even if the vacant land surrounding the property seems to suggest otherwise. The rooms are very nicely appointed, there must be four or five restaurants on the premises, a really nice pool and a separate adults-only pool, and nice decor throughout the property.

If you want to park it is $13 a day to self-park or, I think, $20 for valet which seems very slow when they are full. Of course they charge you for the internet, but I guess that is pretty common. All in all a great place to stay, but only if you get a great deal or have to stay there for business.

We did have problems with maid service in that they never came to the room. We called about this and were told they could have someone there at 9pm--forget that!

  • Stayed: February 2012, travelled as a couple
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3  Thank HolaGatitos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 5 March 2012

HolaGatitos - thank you for staying at our hotel and for recognizing the convenience of our location and quality of our amenities. The parking and internet charges are about the same as other hotels in our area and Hilton in general. We are so sorry to hear about your experience with housekeeping and can assure you this is not the standard at our hotel. Thank you for your constructive feedback.

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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range: €112 - €376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando
Hilton Orlando Florida

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