We stayed at the Disney Wilderness Lodge from Nov 6-9th 2010. The lobby and public areas are cleverly designed and look amazing. It is Disney imagineering at its finest in a Northwestern theme. However, this resort really does not belong in the Disney Deluxe category. Here are the good and bad about the Disney Wilderness Lodge:
The Good: 1. If you stay here take time to walk around the entire hotel. There are so many interesting corridors, balconies, staircases, fireplaces, pathways, nooks and walkways to see. The pools are nice (with the exception of ducks sometimes swimming in them) and the landscaping is top notch. Overall a very atmospheric place. Disney out did itself in the design of the main resort areas.
2. Very convenient boat rides to either the Magic Kingdom or Fort Wilderness & Contemporary Resort.
The Bad: 1. The rooms themselves are small and have no comfortable sitting chairs like other Disney deluxe rooms. Also housekeeping short sheeted the beds and the flat screen TVs did not have high def reception. Also we could not turn off the closed caption function on the TV. The toilet/shower part of the bathroom was dark and drab looking. The shower spray was very wide and uncomfortable. The refrigerator did not get very cold. The room was clean, but rather worn looking.
2. Poor concierge service - the concierge told us to our face we were getting a Florida resident discount on our Disney tickets. The next day we found out we were charged the full admission price and complained. We were told that you have to buy tickets at least one day in advance to get the FL resident discount. So the concierge basically lied to us. Also another concierge gave us bad directions to Downtown Disney and we wound up back on I-4.
3. Poor reservations system - made dinner reservations for the Whispering Canyon Cafe in the hotel and were seated 25 minutes after our reservation time. Most respectable places would offer a free drink or appetizer as an apology for such a screw up. We just got a "We're so sorry".
4. Annoying ducks - ducks swim in the pool from time to time (so I assume they poop in there too.) Ducks also beg for food if you eat at the outdoor dining tables of the Roaring Fork Cafe. Staff seems indifferent to them. I guess the ducks are more important than the guests.
The Bottom Line: I'd stay here again but only if I got a decent room rate. I would recommend to family and friends but only if they can get a great room price, too. Kids, in particular, seemed to be having a good time here, due to the grandiose theme. Also, If Disney wants to be honest about the overall quality of the Wilderness Lodge they should place it in their moderate resort category. If not, they need to ugrade the rooms and service for it to really be a Disney deluxe property.
- Official Description (provided by the hotel):
- Escape to the rustic majesty of America's Great Northwest. Inspired by turn-of-the-century National Park lodges, Disney's Wilderness Lodge celebrates American craftsmanship and honors the beauty of the untamed wilderness. Soak in the splendor of the great outdoors, from nature trails through pine forests to rocking chairs that overlook a murmuring creek. Inside, discover towering totem poles, headdresses and more, and sink into a plush leather armchair in front of the roaring fireplace. ... more less
- Reservation Options:
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- Also Known As:
- Disney Wilderness Hotel
- Disney Wilderness Lodge
- Disneys Wilderness Hotel
- Walt Disney World Wilderness Lodge
- Wilderness Lodge Orlando
- Wilderness Lodge Resort
- Wilderness Lodge Disney World
- Disney Wilderness Resort
- Disneys Wilderness Lodge
- Disney's Wilderness Lodge Orlando, Florida