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“Universal without Children” 4 of 5 bubbles
Review of Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
Ranked #162 of 333 Hotels in Orlando
Greer, South Carolina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Universal without Children”
4 of 5 bubbles Reviewed 14 February 2012

A friend and I got a great deal on Priceline for this hotel. I was a little worried based on some unfavorable reviews. The hotel was very good. In fact it was a pleasant surprise. The lobby is nice and large with a Universal employee on staff to assist. The check in staff was pleasant and efficient. The room was very clean and updated. We asked for more towels and received them. There were pillows labeled both soft and firm which was nice. I didn't think we'd have a refrigerator or coffee maker, and we had both! Now for the downside, the thermostat didn't work but that wasn't a huge a problem since we didn't need to turn it on much. Neither of us was brave enough to cross 6 lanes of traffic to walk to Universal even though there is a light to cross. Although the parking deck was across Kirkman from the hotel, it was still a fairly decent walk. If saving $15 counts more than your feet, it is doable. Basically a good value in a great location and this is totally a favorable review.

Room Tip: This was a three star on Priceline
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kim1084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,856 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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English first
trevor-wa
Level Contributor
188 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed 7 February 2012

If you are going to Universal Studio's stay here - just avoid the rooms in the "suite" tower that are close to the top and end, ie xxx30- there is a huge air conditioning unit on the roof that makes the whole place vibrate and shake and you can't sleep

the tgif friday's on the same property has a good happy hour.

Room Tip: NOT a room in the suite tower ending with xxxx30 on a high floor , the ac noise is really bad
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trevor-wa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 February 2012

My husband and I go to Orlando frequently. We have stayed at several hotels in the area. This was the by far the worse one. I have never written a review, but the treatment by staff has forced me to do so. First the hotel was dirty. The TV remote did not work. There was no hot water. I do not enjoy cold showers. To top it off I left my phone charger in the room,becauseI was so anxious to leave and take a shower. It took 2 days and several phone calls to get someone to talk to me. I even tried asking for the manager but she only transfered the call to a answering machine. Finally the said they had it and they would mail it to me if I gave them my credit card information.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank badtrip_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amherstburg, Canada
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 February 2012

Have always stayed at Holiday Inn's and have never been disappointed and again were not. The staff was extremely helpful and knowledgeable with regards to helping us get around Orlando. As I checked into the hotel, the Universal Staff were explaining to my husband how and where to get the free shuttle to the Studios. The hotel lobby was light and airy with plenty of places to sit. The room we were given was nice and large, very clean and modern. Even though the hotel did not offer breakfast, TGI Friday with access through the hotel, was open early for breakfast. If you don't want to take the shuttle to Universal you can walk there in 15 minutes.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 5 February 2012

Good location for Universal Studios but the hotel itself could use up to date remodeling. The lobby area had several incidences that brought alarm to our family's safety including a formal police arrest of a gun carrying man. There is also two reserved parking spots clearly labeled for the Orlando Police Department implying frequent visitation.

The swimming pools are misrepresented in the website photos. They are much smaller, are not connected, and there is no indoor pool.

One positive note is that the on site Universal Studio representative did a great job informing us of our many options and arranged for transportation to the parks.

We stayed in a suite which had two bedrooms and a common room. The floor plan accommodates to families easily. The restaurant provides a coupon for kids to eat free with purchase of adult meal providing the coupon is picked up at the front hotel desk before each meal.

Depending on the hour the restaurant itself attracts questionable clientele.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Rsteel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Across from Universal Orlando

Property: Holiday Inn & Suites Across from Universal Orlando
Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#147 Family Hotel in Orlando
Price Range (Based on Average Rates): €
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Official Description (provided by the hotel):
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 
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Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida

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