We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,477)
Filter reviews
2,477 results
Traveller rating
1,660
527
160
74
56
Traveller type
Time of year
LanguageAll languages
More languages
1,660
527
160
74
56
Show reviews that mention
All reviewsla playabaleen restaurantgulf towerbeachfront roomfire pitbeach servicevalet parkingocean frontthe ritzvalet servicegulf of mexicoresort feebeach attendantsbeautiful beachvalet guyslarge balconyhotel restaurant
Filter
Updating list...
239 - 244 of 2,477 reviews
Reviewed 5 August 2017 via mobile

Beware! Hotel is under renovation and is really noisy. Noise can be heard from the beach!!! There are parts closed to the public. Nice and comfortable bedroom with a beautiful view but not a peaceful place at all!!

Stayed: August 2017, travelled with family
2  Thank Silvia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate S, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded 8 August 2017

Thank you for sharing this review of your stay at LaPlaya.

We are glad to hear you enjoyed the beachfront access, views, and a comfortable guestroom experience during your stay with us. We understand that property improvements can at times be disruptive, and hope you can see these projects as part of our commitment to keeping the resort's facilities up to the high standard we are known for.

If you would like to discuss any aspect of your stay further, our Rooms Director, Brandon Tyler (btyler@laplayaresort.com) would be pleased to assist you.


Warm regards,
Nate S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Four nights away from the kids at La Playa. Great weather! Beach is convenient and outstanding. The staff everywhere is friendly and helpful. Food is generally good quality.

We have a gulf view room with a large balcony. The room is nice and includes a sitting area and all the amenities you should expect.

Unfortunately, we arrived at the beginning of their renovation. The work begins at 830 and ends around 530. It is very serene when they take lunch.

This is a five star resort, but down one because of the noise and inconvenience right now.

Stayed: August 2017, travelled as a couple
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate S, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded 8 August 2017

Thank you for choosing us for your family's getaway, we're glad the weather was excellent and your kids enjoyed themselves at the beach each day. We are likewise glad to hear you found the room and furnishings to be a spacious and comfortable place to relax each evening. We know that property improvements can be inconvenient during your stay, and appreciate your feedback as we improve a few needed aspects of the resort to continue offering the best stay in Naples.

We hope you will return to stay with us again soon.


Warm regards,
Nate S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

Good overall. The service from the staff was excellent. They were always willing to help and every time they walked by us they were courteous, engaged in conversation. The hotel had a side of it closed due to renovations and construction which was very noisy and disturbing at times. The carpet on the halls were very dirty and already showing signs screaming to be changed.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank gmd4271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate S, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded 8 August 2017

Thank you for choosing us for your family's getaway. We are glad the service team took excellent care of you all and demonstrated the friendly, helpful experience we want for all our guests. It's unfortunate that portions of your stay were noisy due to the improvements, but hope you will see it as our commitment to keeping the hotel in the best condition possible. We hope you will return to stay with us again soon.


Warm regards,
Nate S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Stayed at the hotel for four days. Not all the facilities were available as they are refurbishing the place. They warned us a month before we arrived. Great staff, stayed in the beach house which was spacious if a little tired.
Would definitely go back

Stayed: July 2017, travelled with family
1  Thank RobBarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate S, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded 8 August 2017

Thank you for taking the time to review your stay with us. We are glad you enjoyed the stay and the facilities so much. We hope you will return when the improvements are finished so you can enjoy the finished product!


Warm regards,
Nate S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Overall Stay was good. Service was great, and Baleen was delicious, as always. Pool and beach were amazing, as well as our cabana rental. Resort was clean, but some things seemed to have fallen by the wayside.

Though I realize the resort is undergoing renovation (which did not disturb us in the least), little things around the hotel seem to have been poorly maintained. Just a few examples:
1. Toilet handle in room basically falling off. Made flushing quite interesting.
2. Room wreaked of cigarette smoke, which created health issues (asthma) for me. Perhaps was a 'smoking' room at one time? Didn't think I would need to ask for a non-smoking room?!?!
3. Huge gap at bottom and side of our room door. Didn't relish the idea that something could crawl in room.
4. Not a deal breaker, but the tiki torches that gave a tropical feel to the resort were never lit during our stay.

We love the resort, and will return after renovations are complete. I hope at that time, the resort will once again provide the level of quality it held several years ago, and the one in which it so proudly boasts.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank snoot4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nate S, Manager at LaPlaya Beach & Golf Resort, A Noble House Resort, responded to this reviewResponded 2 August 2017

Thank you for choosing us for your 30th anniversary getaway, and for coming to stay with us once again. We are glad that the improvements did not impact your enjoyment of the resort, and that the service and food were as good as you remembered.

We have forwarded your comments about the room over to our maintenance team to review. The entire resort is indeed a non-smoking facility, though it sounds like a prior guest may have ignored that policy. We will address these items to ensure that they are resolved for the next guest.

We look forward to your return, and showing off all the new improvements the resort is adding.


Warm regards,
Nate S.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews