Placed an order this evening online around 11pm at 11:40 we call to check on the pizza and was told the driver left and should be here within 15 minutes. Another 20 min pass I re contact Pizza Hut to check on my order.... this time to only be told the order never went through and the first call we placed went through their call center and they were having phone issues. The manager we spoke with then advised us that they cannot assist us with our order as they are now closed! What kind of customer service is this to make us wait an hour after being lied to andto tell us that you are now closed. A good manager would have offered to still deliver the order we placed an hour prior to their closing or maybe even offer another incentive or to get us our order tomorrow. Something to make the situation better. This speaks volumes to me the lack of care when they clearly messed up. I am big on customer service and for this location to have no care or sincerity and not provide GOOD customer service I will NEVER return back to this location and much less place another order or spend any money with them. I gave one star review because I had to . HORRIBLE SERVICE!!!!
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