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Reviews (178)
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All reviewswaffle housebreakfast barhi expressfront desk staffroom was cleancar troublenice stopi highly recommend this hotelmakeup removermeeting roomfree breakfastnice ladynavarre beachfrom texashiepensacolamicrowave
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Reviewed 29 January 2018 via mobile

Our room was clean although there was a stain running down the wall. The shower had good pressure, but the tub drain couldn’t keep up. The bed was soft but lumpy. Not a good night sleep. The staff was very nice.

Stayed: January 2018, travelled as a couple
Thank lcrib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBageant, Manager at Holiday Inn Express Milton, responded to this reviewResponded 30 January 2018

Dear Value Guest,

I apologize for you not having a great night stay, however we are in the process of renovations with all brand new beds as well as brand new rooms. Hopefully we will see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017

Checked into Holiday Inn Express at 9pm after being on the road for 13 hours. We were exhausted, to say the least. Alex, the front counter specialist, greeted us with a smile and was very courteous and informative. Being IHG Rewards Club members, Alex switched our rooms to a deluxe suite without any prompting from us. We were so tired we would've slept in the broom closet. The room was very nice and we appreciate Alex for doing this for us and we appreciate Holiday Inn Express for their cleanliness and most comfortable beds in all of their hotels. Keep up the great work!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Brent C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017

As senior citizens I requested a room on the ground floor and near the reception desk and that is exactly what we received. The free breakfast was kept fully supplied and the room was maintained to the highest degree. Our room attendant honored our Don't Disturb Sign but left clean supplies at the door in a sealed plastic bag. The in room coffee was always fully supplied, the refrigerator perform like it should and so did the microwave. The only problems was the TV which was recently connected to DIRECTV which required you to enter too many numbers like for a channel you had to enter (07-9864) and so on but you had to enter the dash too and there was no way to walk through the channels. Each channel had to be punched in individually. It was a pain. The A/C sounded like it had a bad bearing but with our hearing loss we were able to deal with the noise. Overall the hotel is great with some wonderful people especially our cleaning lady "Kisha". Kisha was superb.

Room Tip: Ask to listen to A/C in your room for noise level
  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

The night staff was courteous and very helpful. The suggested restaurant was perfect. The bakery in Milton was great. The town of Milton was pleasant to walk around and the people were friendly. I will definitely stay here on my next trip.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
22
Reviewed 4 September 2017 via mobile

My husband and I and our 3 kids had car trouble Sunday afternoon the day before Labor Day. So we were stuck on side the interstate for hours with a busted radiator. Anyway long story short, we coasted into the holiday inn express in Milton and what a relief, there are still nice, caring people in this world!! Jessica was on staff and she was the kindest person I've ever met. We were able to get a room for the night and she offered info on a radiator shop in the area. She went above and beyond great customer service!! She offered us bananas and bottled water. The room was very clean and spacious. Plenty of options on the complimentary breakfast. The pool was just what we needed to relax and unwind for a minute.

Stayed: September 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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