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Reviews (645)
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Reviewed 14 November 2017 via mobile

Little bit difficult to park in the evening.
We arrived at ten pm so we take a room close to the airport.
Car has to be parked far away from the hotel because for the hotel there a few parking places.
Personal behind the desk was not so friendly.Because it was late and this hotel dont provide water at the room we bought water in the little store across the check inn desk.This person was really unfriendly.
Room was little bit worn out.And very small.But it was clean and the beds sleep well.

Stayed: July 2017, travelled with family
Thank amerikafan53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

Miami International Airport is ringed by dozens of hotels. They're there for the convenience of making an early morning flight or transiting between a plane ride and a cruise ship. Never, ever book a night at the Clarion Inn and Suites. It is, hands down, the worst hotel I can remember. From the dispiriting 'lobby' with sketchy characters hanging out to a single elevator bank for eleven floors and hundreds of rooms, to a room that was dark, dreary, smelled of something vile, and had a toilet I had to fix because no one from maintenance ever showed up... all that was missing was chickens and a mariachi band. The piece de resistance? I was there on the night the clocks went back. I had a 4 a.m. wakeup call. The call came, naturally, at 3 a.m.

Room Tip: Rooms at other hotels are certain to be nicer than here.
  • Stayed: November 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Neal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 15 November 2017

Dear Neal

Thank you for taking the time to share your review, though I am very sorry to hear that your recent experiences did not meet your expectations. We would welcome the opportunity to address your concerns in further detail if you'd like to contact us directly.

Best Regards

Frank Molina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

We stayed in the Clarion Inn for one night for transit purpose.
When we entered the room we were highly surprised of the room size. We only booked a standard room but it was so spacy that it must have been a suite.
The next evening we noticed some red points across our skin but thought it was moscitos and it wasn´t too bad. The day after those red points grew bigger and started itching like hell. And since the points were all over our body we went through hell for 4 days. Not even a creme we bought in the pharamcy could thelp us. It was clearly bed bugs we got from this hotel. And after writing a mail to the hotel customer service nobody answered so I have to inform you about this. Never ever

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank andrehickl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 15 November 2017

Dear Andrehickl

We're sorry to hear about your mysterious bites. However, we are very pleased to report that your room was cleared by a third-party company to confirm with 100 percent certainty the absence of any pests, including bed bugs. We hope this information will put you at ease, and we look forward to the possibility of welcoming you back soon. If you would like documentation stating that our hotel is entirely free of pests, we would be more than happy to provide this to you.

Best Regards

Frank Molina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Sewage smell as soon as we walked through the doors! Elevators did not work properly. Shuttle Driver extremely rude! Garbage on floor in lobby. The icing was the many tan and black Cockroaches! Would not recommend!

Stayed: October 2017, travelled with family
Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Reasonable rates. Decent breakfast. But... 11 floors, hundreds of rooms... and 1 elevator. We were there for a month and the 2nd elevator never worked. A local told me it’s been ‘under renovation’ for a year. And the customer service was very poor. It’s like they were doing me a favor letting me stay there. Opt for something a couple dollars more. It’ll be worth it

Stayed: September 2017, travelled on business
2  Thank 342jackc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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