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Reviewed 10 November 2017

We stayed in the Clarion Inn for one night for transit purpose.
When we entered the room we were highly surprised of the room size. We only booked a standard room but it was so spacy that it must have been a suite.
The next evening we noticed some red points across our skin but thought it was moscitos and it wasn´t too bad. The day after those red points grew bigger and started itching like hell. And since the points were all over our body we went through hell for 4 days. Not even a creme we bought in the pharamcy could thelp us. It was clearly bed bugs we got from this hotel. And after writing a mail to the hotel customer service nobody answered so I have to inform you about this. Never ever

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank andrehickl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 15 November 2017

Dear Andrehickl

We're sorry to hear about your mysterious bites. However, we are very pleased to report that your room was cleared by a third-party company to confirm with 100 percent certainty the absence of any pests, including bed bugs. We hope this information will put you at ease, and we look forward to the possibility of welcoming you back soon. If you would like documentation stating that our hotel is entirely free of pests, we would be more than happy to provide this to you.

Best Regards

Frank Molina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Sewage smell as soon as we walked through the doors! Elevators did not work properly. Shuttle Driver extremely rude! Garbage on floor in lobby. The icing was the many tan and black Cockroaches! Would not recommend!

Stayed: October 2017, travelled with family
Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Reasonable rates. Decent breakfast. But... 11 floors, hundreds of rooms... and 1 elevator. We were there for a month and the 2nd elevator never worked. A local told me it’s been ‘under renovation’ for a year. And the customer service was very poor. It’s like they were doing me a favor letting me stay there. Opt for something a couple dollars more. It’ll be worth it

Stayed: September 2017, travelled on business
2  Thank 342jackc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Old hotel which needs updating. Best thing about this hotel was the powerful shower. Breakfast was mediocre, one of the two elevators was out of order, could hear road noise. Would probably look to stay elsewhere if needing to stay in this area again.

Stayed: November 2017, travelled with family
1  Thank Kayakgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 15 November 2017

Dear Kayakgirly

Thank you for staying with us. Please note that we are doing exactly what you are recommending, we are renovating one of our elevators so that we can improve our service, unfortunately it was during your stay. I hope you will visit us again soon as our renovation will be complete.

Best Regards

Frank Molina

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Reviewed 30 October 2017 via mobile

We spent one night here and was given a lovely room.
Hot breakfast available and room comes with tea coffee maker. Free wifi, iron and hairdryer.
Near airport and free shuttle available.
There are many eating places nearby too!

Stayed: October 2017, travelled as a couple
1  Thank gracy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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