We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bed Bugs in the Room, bad service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Clarion Inn & Suites Miami Airport
Ranked #11 of 16 Hotels in Miami Springs
Reviewed 5 weeks ago

We stayed in the Clarion Inn for one night for transit purpose.
When we entered the room we were highly surprised of the room size. We only booked a standard room but it was so spacy that it must have been a suite.
The next evening we noticed some red points across our skin but thought it was moscitos and it wasn´t too bad. The day after those red points grew bigger and started itching like hell. And since the points were all over our body we went through hell for 4 days. Not even a creme we bought in the pharamcy could thelp us. It was clearly bed bugs we got from this hotel. And after writing a mail to the hotel customer service nobody answered so I have to inform you about this. Never ever

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank andrehickl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 4 weeks ago

Dear Andrehickl

We're sorry to hear about your mysterious bites. However, we are very pleased to report that your room was cleared by a third-party company to confirm with 100 percent certainty the absence of any pests, including bed bugs. We hope this information will put you at ease, and we look forward to the possibility of welcoming you back soon. If you would like documentation stating that our hotel is entirely free of pests, we would be more than happy to provide this to you.

Best Regards

Frank Molina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (584)
Traveller rating
Traveller type
Time of year
Language
  • More languages

11 - 15 of 584 reviews

Reviewed 9 November 2017 via mobile

Sewage smell as soon as we walked through the doors! Elevators did not work properly. Shuttle Driver extremely rude! Garbage on floor in lobby. The icing was the many tan and black Cockroaches! Would not recommend!

Stayed: October 2017, travelled with family
Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Reasonable rates. Decent breakfast. But... 11 floors, hundreds of rooms... and 1 elevator. We were there for a month and the 2nd elevator never worked. A local told me it’s been ‘under renovation’ for a year. And the customer service was very poor. It’s like they were doing me a favor letting me stay there. Opt for something a couple dollars more. It’ll be worth it

Stayed: September 2017, travelled on business
2  Thank 342jackc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Old hotel which needs updating. Best thing about this hotel was the powerful shower. Breakfast was mediocre, one of the two elevators was out of order, could hear road noise. Would probably look to stay elsewhere if needing to stay in this area again.

Stayed: November 2017, travelled with family
1  Thank Kayakgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Clarion Inn & Suites Miami Airport, responded to this reviewResponded 4 weeks ago

Dear Kayakgirly

Thank you for staying with us. Please note that we are doing exactly what you are recommending, we are renovating one of our elevators so that we can improve our service, unfortunately it was during your stay. I hope you will visit us again soon as our renovation will be complete.

Best Regards

Frank Molina

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

We spent one night here and was given a lovely room.
Hot breakfast available and room comes with tea coffee maker. Free wifi, iron and hairdryer.
Near airport and free shuttle available.
There are many eating places nearby too!

Stayed: October 2017, travelled as a couple
1  Thank gracy d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Miami Springs
0.2 km away
Sleep Inn at Miami International Airport
0.3 km away
Best Western Plus Miami Airport North Hotel & Suites
0.3 km away
Holiday Inn Express Miami Airport Central-Miami Springs
Show Prices
Show Prices
Show Prices
0.4 km away
Ramada Miami Springs/Miami International Airport
0.7 km away
Comfort Suites Miami Airport North
3.4 km away
Regency Hotel Miami
Regency Hotel Miami
#40 of 127 in Miami
1,922 reviews
Show Prices
Show Prices
Show Prices

Been to Clarion Inn & Suites Miami Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Inn & Suites Miami Airport

Address: 5301 NW 36th St, Miami Springs, FL 33166-5924 (Formerly Comfort Inn)
Phone Number:
Region: United States > Florida > Miami Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Miami Springs
Price Range: €98 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites Miami Airport 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Ebookers, Hotels.com, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Clarion Inn & Suites Miami Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn & Suites Miami Airport Hotel Miami
Comfort Inn And Suites Miami Airport
Comfort Inn Hotel Miami
Comfort Inn Miami Airport
Miami Comfort Inn
Comfort Inn Suite Miami Airport

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing