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Reviewed 21 September 2017

We had a booking with this hotel and due to Irma Hurricane we were not able to reach Miami. Even though we contacted them in advance and sent several emails to inform the hotel about the problems to reach Miami, they never answered our messages and they charged full amount for our stay without even explaining anything. We are very disappointed with this hotel management; the other two hotels we had in Miami gave us a full refund for our stay and replied urgently to our emails as it was a national emergency.
We would never recommend this hotel.
Teníamos una reserva con el hotel y debido al Huracán Irma no pudimos llegar a Miami. Pese a haber avisado con antelación y remitir varios mensajes para informar al establecimiento de que no podíamos llegar a Miami, nunca nos contestaron y nos cargaron el importe completo de la estancia sin ni siquiera dar un argumento. Estamos muy descontentos con la gestión de este hotel, ya que de las otras dos reservas con diferentes hoteles que tuvimos, todas nos devolvieron el dinero y nos contestaron a los mensajes, ya que se trataba de una emergencia nacional.
Nada recomendable.

  • Stayed: September 2017, travelled as a couple
    • Service
Thank Lola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

I stayed there one night before my trip to Branson, MO. The airport is within 5 mins drive. Awesome breakfast. Lots to choose from. The rooms are very spacious. The beds are big and the room are very clean. The shuttle is very efficient. The first encounter with the front desk staff was horrible. I nearly had to book another room and would of been charge twice and they didn't care.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank cheryllynnn2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Free shuttle to/from the airport (takes around 5-10 minutes), friendly staff and really god breakfasts, much better than in any motels in the US. Rooms were OK, with fast wi-fi. Has a nice park in tha back. Good for a 1-night stay when travelling from/to Miami.

  • Stayed: June 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank kochamkinie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017 via mobile

Stayed here for one night before our drive down to Orlando the next day. Nice hotel, rooms were fine. Lovely breakfast, one of the best we have had actually. Also very good for the price I paid. Wouldn't hesitate to book it again.

Stayed: August 2017, travelled with family
Thank Ryles40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

I stayed here one night to catch a flight early the next morning. The airport shuttle to the airport is quite convenient. From the airport you would have to call the hotel which i did, and within 20 minutes the shuttle drove up. The hotel is a bit dated, bit has all the amenities you could need. The room was spacious, although there were stains on the chair in the room, which was quite off putting. They serve a free breakfast and there are options for lunch and dinner available. There are some food options 2 blocks down, an Ihop and there is also a sportbar, with amazing BBQ. Wings. The hotel is quiet despite being close to the airport, the prices are reasonable. I would definetly stay again.

  • Stayed: July 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Surilady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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