Stayed at the hotel for the New Years and the service was impeccable! Very nice property with great views, clean and well appointed rooms. There was 4 of us including young kids. The day one, fantastic dinner at the Scarpeta, was worth every penny. Day two-day four, cabana on the beach with the most attentive staff I've ever met. No words can describe what those people did for us...Alfredo,Tatiana.! Strong team over there with managers Andrea and Edwin! You guys rock! Thank you for everything and our trip wouldn't be same without you.
Cons: valet dept. seemed like they were super short staff, waited over 30 min to get my car. Amazingly noisy - loud music,traffic,ambulance.
All in all marvelous vacation and I give 5 stars for service.More