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All reviews tresor tower sorrento tower lapis spa bleau bar liv nightclub pool area beautiful hotel junior suite lobby bar ocean view amazing service beach service people watching pool staff valet parking beach chairs scarpetta
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Reviewed 18 February 2009

I hated it when we went there we had to go through a maze like structure (parking lot ect. ) to get to the beach> IT WAS UNDER CONSTRUCTION not the beach but the whole place the older fountain blue was so much better THIS ONE THEY DIDN'T EVEN TELL US THAT IT WAS UNDER CONSTRUCTION! why everyone in the building while my family was there they said that they also had no notification about this HUGE problem. And when I got room service the food was terrible and i took like 2 hrs. And the pool you had to go into another separate building for a decant pool, the pool in the Fountain blue was a child's pool it was like 3 ft deep. The other place were you have to go was still fountain blue but it was a different building and the pool was so small . WHen you are at that pool all you hear is the sound of construction!!! so there goes you wonderful day. Oh i almost forgot when you wake up usually at a nice peaceful sound to the waves NOPE not at this hotel you get brutally waken up by the sound of construction so if you want a nice vacation i really advise you not to go here. Cause i will never go here a again.

  • Stayed: July 2008, travelled with family
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Thank bbarreto125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2009

We live in Miami so only went to Fontainebleau for lunch. the rooom is beautiful and the food was delicious but the service was about the worst i have ever had in an upscale restaurant. even more amazing when i complained (politely i might add) nothing was done. and to add insult to injury, the tip was already included.
i would not have ordinarily posted just to complain about lunch until i read the other reviews. clearly my experience is indicative of a larger service problem throughout the hotel.

  • Stayed: February 2009, travelled as a couple
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Thank lesliek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2009

I just visited the Fontianebleu Hotel Valentine's weekend. There was a lot going on with it being Valentine's weekend and the boat show right across the street. The prices were slightly inflated but it was well worth the price. Three of us ladies were celebrating a 25th birthday and enjoyed everything about the hotel.
1. The service was outstanding from the bellman to check in who upgraded or room, to Montecello who found clubs for us and provided VIP passes.
2. The faciltiy was state of the art. The pool area was a perfect picture especially at night. The hotel is right on the beach.
3. Club Liv was decent if you are into the loud techno music and bright flashy lights. We were able to meet the owner of the club and he escorted us personally inside and gave some drink tickets.
3. Blade sushi restaurant was great. The drinks were way overpriced but it was expected.
Overall this place is great and I'm already planning my next stay in April.

  • Stayed: February 2009, travelled with friends
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1  Thank kryswithak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2009

Parking is 30 plus a night which is about typical for a resort type property. There are several buildings on the property, I stayed in the Tresor which as I understand it is a building where individual unit owners allow the hotel to rent the individual rooms. Out of a 6 night stay we had housekeeping clean our room twice. We had to call just to get someone to come and empty the trash which was piling up and get some clean towels….but they did not remove the dirty towels. A drink at the pool is 14 dollars plus 18% gratuity unless you are a unit owner (they get a different menu) and then it is about half that. A coffee in their lobby coffee shop is about $4.50. Meals on site are also expensive. Overall the site is well kept and clean and if you want to hang with the “haves” it is a good location. Be prepared however to complain about normal housekeeping if you expect that service. This hotel is not for those on any kind of budget so do not got there expecting to be thrifty.

  • Stayed: February 2009, travelled on business
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Thank DVP16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2009

WAYYYY OVERRATED! Unless you have a personal chauffer and disposible income (and are stupid) this is a ridiculous place to stay. Although absolutely beautiful, the "resort" is overpriced, crowded and way too big for its britches. The staff has no idea how to maintain this monstrosity. It is a joke. The rooms start at like $600 on New Years and my room wasn't ready for 1.5 beyond check in time without any discount or anything for my inconvenience. They get you on this resort that you can't escape unless you want to wait forever to get your car out of their valet. If you have no car, you are stuck in a part of Miami Beach where the only place to eat is Subway. Otherwise, you're stuck paying $20+ for a premade tuna sandwich. A total joke! You also have to pay for internet service in the room even though they supply a beautiful Mac computer. Again, WTF!? Also, if you want to go to the bathroom or find your room, for that matter, it takes forever to get there (from the pool). And, there are hotel key checker Nazi's all over the place so you'd better have your key handy. And the beach, it was so minimal that I had to move everytime the lifeguard on the four wheeler would drive by. Stay somewhere else! This place is a joke!

  • Stayed: December 2008, travelled as a couple
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1  Thank sk8erjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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