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“Fancy Shmancy!”

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Delano South Beach Hotel
Ranked #41 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed 14 September 2017

This hotel defines sexy and mature on South Beach. When you come you feel like you are in a fairy tale world. You would never feel like you are on the busy streets of Collins. This is one of the most iconic hotel in South Beach. From the moment you walk in the lobby captivates all the senses, even the smell. During the day the pool is for hotel guests and reservations, but at night the pool bar is open to properly dressed public. All in all, a trip to Miami is not complete without a stop at Delano.

Room Tip: Dont miss the Spa and the gift shop
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Maitre_DEtage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 2,773 reviews

Reviewed 14 September 2017

Was due to check in today and the hotel is closed due to the hurricane. We pre-paid our reservation through the Delano and asked for a refund but they told us no. The Delano offered to change our arrival date but we would be responsible for paying the additional nightly rate if we arrived after September 30. We do not have the flexibility to get off additional time in this month so we had to rebook at a higher rate for October. We've called and been put on hold numerous times while trying to get us re-booked. Not very good costumer service and we have not even arrived for our stay yet. We would like our reservation to reflect what we pre-paid and not owe extra when we arrive October 12. 61887SB105125

Stayed: September 2017, travelled as a couple
1  Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

The Delano is a South Beach staple and I have stayed several times, most visiting before the Hurricane (9/5-9/7) and I must say they understand the SERVICE aspect far better than their sister property SLS which offers a GREAT pool party yet forgets its still supposed to be a 4.5 Star Hotel... Delphine who is one of the managers is personally VERY welcoming and was extremely kind to my girlfriend when she had too good of a time during a previous trip. Shortly before the storm when everyone was losing their grip, she welcomed me for Dinner, and Breakfast the day of the evacuation. The staff despite the tension in the air maintained a sense of optimism and professionalism which I appreciated while having to leave South Beach under less than optimal circumstances...Things that I asked for were done quickly and correctly AGAIN this is the core of good service. I have stayed at the W' Fountainbleu, SLS, Mondrian and other properties and I must say the Delano NEVER disappoints, once South Beach is ready to begin receiving visitors again I will be sure to book directly no matter the cost.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank seantrader2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
74
Reviewed 9 September 2017 via mobile

We paid in advance for a 4 night stay. We checked in and they billed an additional "incidental" daily charge- $150 a day =$600. So 2900 + 600 charged first day. Then Miami mandated an evacuation the following day. So we literally spent 1 night. They still charged us the $600 and $900. Now I have to fight these charges. Holding customer's money hostage like that when u need it the most to leave town!!

Stayed: September 2017, travelled as a couple
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

This was a perfect and relaxing vacation at the Delano. Room was impeccable and clean. Pool area great. Beach access perfect. Very friendly staff at the hotel, the pool and the beach. We will be back, soon.

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Francois B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Delano South Beach Hotel

Address: 1685 Collins Avenue, Miami Beach, FL 33139-3136 (Formerly Delano Hotel)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#16 Business Hotel in Miami Beach
#19 Spa Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#34 On the Beach Hotel in Miami Beach
Price Range: €275 - €921 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Delano South Beach Hotel 4.5*
Number of rooms: 194
Official Description (provided by the hotel):
Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages. ... more   less 
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Also Known As:
Delano Hotel Miami Beach
Delano Resort Miami Beach
Delano Miami

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