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All reviews rose bar blue door south beach white curtains pool bar pool staff white decor pool scene pool party hotel guests pool side rooms are small people watching beach service great pool lincoln road the entire staff
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Reviewed 26 November 2012

Absolutely stuuning place. Rooms as beautiful as they look in the brochure and really well equipped ( Ipads, Irons & boards, mini bar etc )
Staff are attentive and always willing to help in any way that they can. Food is great (in our experience anyway ) Drinks were a bit pricey but remember you are (in my opinion) in one of the best hotels in Miami, so it is comparable with any other top clas hotel.I honestly cannot praise this place enough. For us it was perfect. My only slight crticism is...do not use the hotel phone's. We rang from to the uk. Not cheap at all. Our mistake though, Buy a phone card if possible or use the public phones. Much cheaper.

Room Tip: Go for an ocean view room if possible. If you can get a suite. More expensive but they are fantastic.
  • Stayed: November 2012, travelled as a couple
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Thank Mallet101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2012

The staff from the reception, the housekeeping, and servers are enthusiastic, polite and exude in abundance old world manners. This hotel attracts young people usually with older family members. It is a cross between new generation and older generations finding a common location to enjoy each other. The enthusiasm is catchy, and you may feel different in how you feel about yourself. There is an upbeat mood, the lobby is full of large Samson pillars and bellowing curtains. Our room was really cozy to be in but unfortunately the windows were pelleted with dung from birds, but we received a memo from the front desk that the windows would be cleaned the next day and they were. We had wonderful views of the beach thereafter. The pool is shaded most of the time and also reserved for the limited sunny locations. There is a secured room key lock on the back entrance to the pool so you can walk the broadwalk and the beach. The food for breakfast is good and our lunch was even better. Our bathroom was small but it has all that is needed but only one person can be in there at a time.The driveway into the hotel entrance is very small but it functions. The doormen and the car valets were not in attendance upon our arrival and we had to locate someone to get our luggage and take care of the car for parking. The pool had people who worked and then people who worked there but chated with other staff members for extensive periods of time. Felt as though we had to interrupt them to get towels or help.

  • Stayed: October 2012, travelled as a couple
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Thank Ravn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012 via mobile

Staff is great about helping you. Lee Greenspan is the best manager I have ever met. Our room was late in being ready so he let us occupy a cabana out by the pool. What a thrill that was.... The pool area day and night is awesome.... Big scene , totally Miami Cool...... Great place to stay with your lover, no question ....

  • Stayed: November 2012
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1  Thank RexC2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2012

Great, modern, spectacular entrance, very friendly personnel, complimentary wifi at 704 ocean view room we had, medium sized room, big bed, nicely decorated, great bar and amenities, iPhone dock, great pool, very nice music, nbadly soundproofed room.. I was listening the guys from above .. Very annoying .. Overpriced I think ... Over and out

Stayed: November 2012
2  Thank georgemykonos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this reviewResponded 22 November 2012

Hello ,

Thank you for the great review. I do apologize that noise from nearby rooms was disturbing. In the future, please feel free to reach out to the front desk if you have any concerns at all. We are happy to adjust your accommodation to effectively solve issues and suit your needs.

Many thanks and we hope to see you again soon!

Best,

Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

This was my first stay at the Delano and it will not be my last! I absolutely loved it and had a wonderful stay. The service was impeccable and everyone was very friendly and helpful. It's beautifully located within walking distance to Lincoln Road and all the shops and restaurants. The access to the private beach is a highlight. Very private and again overall great service. Would definitely stay again and highly recommend it.
My only complaint would be that the cabs outside the hotel entrance are very noisy so I don't advise a city view room. But the front desk brought up some ear plugs and it resolved the problem.
Very clean and comfortable. Great style. Well worth the money.

Room Tip: avoid the city view rooms only because the taxis outside honk nonstop at the entrance
  • Stayed: November 2012, travelled with friends
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Thank Robinsli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee G, Guest Relations Manager at Delano South Beach Hotel, responded to this reviewResponded 22 November 2012

Hello,

Thank you for taking the time to provide your feedback. You touched on several points and highlights from your stay. One that you repeated was service. Our standard for guest service is high and it is the cornerstone of Delano pride.
We are centrally located and have convenient beach access as well as a beautiful property to boast proudly.. but all of this only provides a beautiful and convenient backdrop to deliver on the excellent service that you experienced.

Thank you for your review.. we'll look forward to seeing you agin soon!

Best,

Lee

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