We stayed here for a week, March 07. When we arrived, the woman at the front desk wasn't as friendly as I had heard the staff would be; also our room was not ready, though it was past check-in time. A couple of bells went off and I hoped our choice of hotel wouldn't turn out to be a mistake. We went to the pool bar and enjoyed some great mango mojitos and appetizers. Shane, the bartender, was awesome. Friendly, helpful, and a great bartender. The drinks were so good we almost didn't notice that a couple of hours went by and our room still wasn't ready. Well, the manager got wind of our problem, came out and took half the night's price off of our room, paid our (quite expensive, by now) bar bill, and promised us a better room the following night.
It was kind of a pain to have to move, but they really went out of their way to provide good service. The next day, our room, which was a full-ocean view suite, was ready early so that we could easily move from one room to the other. The rooms are really spacious, as others have mentioned. A faucet broke in our bathroom one day, and maintenance was there to fix it within minutes of my call. The elevators, especially the rear one, were a pain but we took the stairs a lot (they should really give those stairwells a coat of clean paint !)
I really liked the rooms we were in because they had been updated and had views of the gardens/water. I could see, passing down the long hallways, some of the other, older rooms, and they didn't look appealing, but I'm sure they are fine, and good for the price.
One odd thing: the corridors have the dirtiest-looking, mangy old carpets. I was very surprised, because the rooms are so white and clean.
Our friends were staying at the Delano so I got to compare and really, the Delano's lovely, but I really hate when a hotel room gets up over 700 a night.
All in all, the Sagamore offers very good value. It's a great location, with a good staff.
- Official Description (provided by the hotel):
- Contemporary Suite Hotel, guest rooms with individual decors, private art collections; set on the ocean, near convention center. ... more less
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- Also Known As:
- Sagamore Miami Beach
- Sagamore Hotel Miami Beach