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Reviewed 24 May 2018

Very beautiful hotel, classic Miami Beach style. Stayed 5 days in a room with great ocean view. Breakfast buffet very complete and high quality, restaurant as well. Fantastic pool, garden, beach area. Nice personal, friendly and efficient. Too bad the windows doesn't open, feels a bit strange. Asked for a late check out when leaving and they said "yes for 150 $"....Not very commercial.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Johan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this reviewResponded 1 June 2018

Dear Johan,

We sincerely appreciate your feedback regarding your visit. We'd love to have you back for another luxurious stay at the Palms Hotel & Spa!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2018

Been there for a 3 days business meeting.
Excellent service and facilities.
Great view on the beach and and amazing garden with swimming pool.
I've loved the patio where we had the evening dinner that was a great location

Stayed: November 2017
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this reviewResponded 1 June 2018

Dear Eric,

Thank you for your kind review. Waking up to the lovely beach view with the sun rising is truly amazing. Looking forward to hosting you again soon in Sunny South Florida!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018 via mobile

Angel was an amazing waiter!He is super nice and so attentive!! Always checking up to see if we needed anything else. So friendly not only with us but with everyone by the pool. Definitely one of the best waiters I've ever had!!

Stayed: May 2018, travelled as a couple
Thank cyndyd92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this reviewResponded 1 June 2018

Dear Angel,

Thank you so much for your comments about the luxury service you received at the Palms Hotel & Spa. We will certainly pass along your kind words to Angel. Please come back and visit us soon!

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Reviewed 21 May 2018 via mobile

Angel was an awesome waiter! Very quick and polite! Hope to see him more often! He continuously asked if we needed anything else and offered assistance. He was so nice when my mom didn’t enjoy one of the drinks, he immediately got her a different one she enjoyed!

Stayed: May 2018, travelled with family
Thank rmh1255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this reviewResponded 1 June 2018

Dear Rmh,

Thank you very much for your five star review. Angel is certainly a star and we are excited he is a part of our team. Please return soon to the Palms for another great trip!

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Reviewed 21 May 2018 via mobile

The Palms Hotel & Spa is a wonderful, quiet and relaxing getaway. The staff is all extremely kind and courteous. Even with sub optimal weather, we were still able to enjoy the hotel and all the amenities provided. We particularly enjoyed Angel, whose upbeat and charismatic personality made our days/evenings by the pool and garden all the better. We will be back!

Stayed: May 2018, travelled as a couple
1  Thank Andrew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fritz C, Front Office Manager at The Palms Hotel & Spa, responded to this reviewResponded 1 June 2018

Dear Andrew,

Thank you for taking the time to comment regarding your recent visit to Miami Beach and the Palms Hotel & Spa. We are ecstatic to see you had such a wonderful stay. We will let Angel know of your kind words. We look forward to seeing you again soon in Sunny South Florida!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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