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Reviews (1,169)
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Reviewed 5 August 2022

Upon entering room eyelash & earring on couch, semen and feral stains on couch and surrounding floor area. Appeared to have been used as a prostitution room. Disgusting. Almost $500 for 1 night in filth

Date of stay: July 2022
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Review collected in partnership with Hyatt Hotels
Thank Brandi B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 9 August 2022

Brandi, we are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing your concern to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2022

I choose This hotel for a family trip. . I booked 10 Rooms for 25 people. . The hotel is very close from the Port , that is why we pick the Hyatt for this trip. Downtown miami is renovated and we found a lot of options to see and eat close to the hotel ! The team was Perfect ! Mr Avi, Mr Smith and Ms Maria made our trip PERFECT. NO PROBLEMS AT ALL ! they put us all in the same floor and we decided to include the breakfast ! the buffet was really good. For sure i will come back in the future to stay in this hotel . Thank you hyatt team !

Date of stay: July 2022
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2  Thank benikana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 5 August 2022

Benikana, thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, notably by Mr. Avi, Mr. Smith, and Ms. Maria. We are also glad you and your family loved our outstanding location and the delicious breakfast. We are excited to welcome you all back soon for another outstanding stay at Hyatt Regency Miami.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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Reviewed 1 August 2022

Had a workaction in miami Hyatt is definitely the place to be at. It is near Brickell and I get to experience crossing the bridge each day. The room was nice and they cleaned it every day. I had fresh towels and everything is working as expected.

A short walk to the Ferris wheel and in between Brickell and Downtown.

Date of stay: July 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank derektchung12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 2 August 2022

derektchung12, thank you for your outstanding review! We are delighted that we exceeded all of your expectations with our well-appointed rooms and convenient location. Thank you again for sharing your experience with others, and we look forward to many more visits to Hyatt Regency Miami.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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Reviewed 31 July 2022

The hotel was chosen because of its proximity to the port. It was quite less than expected. The dining choices were lacking, the pool and surrounding areas were so small there was no areas for guests to enjoy the pool no umbrellas a lack of loungers it was at best very disappointing.

Date of stay: July 2022
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Review collected in partnership with Hyatt Hotels
Thank mbaddison
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 1 August 2022

Thank you for the review and for choosing our hotel. We are so sorry for not meeting your expectations with our location and with the food we serve. We also regret any inconvenience caused to you at our pool area. We appreciate you sharing your observations, as we are always striving to improve our guest experience. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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Reviewed 27 July 2022

Since we are local folks from Ft. Lauderdale, we frequently like to do an overnighter in Miami a few times per year. The vibe in Miami is so cool and this hotel perfectly plays into it. The pool is great and it is so fun to take a nice walking stroll on the waterways. Very interesting to watch all of the boats go by too. We will definitely return...rooms are quite spacious and so is the lobby. Great view too!

Room tip: City view or ocean view are both good
Date of stay: July 2022
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1  Thank mmarro2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 28 July 2022

Thank you for staying at Hyatt Regency Miami and sharing your feedback. We are delighted to learn you were pleased with our convenient location, spacious accommodations, and courteous associates. We also appreciate you mentioning our excellent views, fantastic pool, and lobby. It was a pleasure to host you, and we look forward to your next visit.

Best Regards,
Amir Blattner,
General Manager,
Hyatt Regency Miami

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