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Reviews (1,169)
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Reviewed 27 July 2022 via mobile

Very prompt, friendly and a nice human being. Makes the hotel experience more friendly. Kudos Abel. Hotel is centrally located and good property manned with over all good staff making you feel at home.

Date of stay: July 2022
Trip type: Travelled solo
Thank Girish299
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 28 July 2022

Girish, thank you for choosing to stay at Hyatt Regency Miami and sharing your experience. We are thrilled to know you were pleased with our convenient location, well-maintained property, and outstanding service. It is very kind of you to recognize Abel for his efforts, and we will share your compliments with him. It was a pleasure to host you, and we look forward to your return visit.

Best Regards,
Amir Blattner,
General Manager,
Hyatt Regency Miami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2022

‘Easy check in process, with super friendly employees. Rooms was great, in fact bigger than I anticipated. The cleaning service was awesome, which is a critical part of a hotel’s service. We walked to dinner since the location was great with a nice choice of restaurants.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sbrehm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 25 July 2022

We appreciate the time you took to share your comments with other travelers regarding your stay at Hyatt Regency Miami. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to Miami, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them.
We all look forward to your return visit!

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2022

My room had a beautiful view of the city especially at night. The room was spacious and comfy beds. The restaurant was overpriced. The location was a little tricky getting to it. Valet service was a plus.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Kjszm4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 24 July 2022

We appreciate the time you took to share your comments with other travelers regarding your stay at Hyatt Regency Miami. We are thrilled to read that you thoroughly enjoyed our comfortable accommodations with the amazing view from your room. Thank you for being our guest, and we look forward to welcoming you back the next time you are in the area.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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Reviewed 22 July 2022

The location near Brickell and downtown was pretty terrific, but I've come to expect more from a Hyatt Regency than was provided here. The room was...fine. Basically clean and all that. But the property feels a bit down market for this category, a bit outdated. The gym was hardly bigger than a closet, impossible to use when more than two people were in there (which was the case each time we attempted). I would liken the stay to a roadside hotel when you just want a place to stop for the night, not a premium property.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank HBK2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Agency / Consultant at Hyatt Regency Miami, responded to this reviewResponded 23 July 2022

We want to thank you for your recent stay and for taking the time to post your review. While we truly appreciate your positive comments about our convenient location and well-maintained accommodations, we do regret learning the condition of our hotel not meeting your expectations. We also feel disappointed that our gym was not like what you expected. Your comments are appreciated as it helps us plan well for the future. We do hope you will stay with us in the future so we can provide you with a much more satisfying experience.

Best Regards,
Amir Blattner
General Manager
Hyatt Regency Miami

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Reviewed 21 July 2022

The Hyatt in Miami. Welcome was perfunctory not particularly warm. The hotel overall had a dreary atmosphere. Shower not working when we arrived, 3 towels for a room occupied by 4 people. 2 complimentary bottles of water for 'club members' only'!!!! No complimentary water for regular guests!!!! In Florida in summer where it's hot and humid! TV not working though we didn't bother complaining as we were only there one night, However it appears you had to download an app to work the TV. Basic room though clean enough, bathroom functional. The bar had air conditioning on high so too cold to sit there, it was empty so maybe the cold temperatures explain this. Okay for a one night stay.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank audrey s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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