Upon arrival I was directed to the Manager's Office by the receptionist. The Manager advised me that the complex was a ''Condo' and as such it was not available for lease for less than 6 months. I produced my paperwork in relation to the booking and he rang my contact, who after a short conversation hang-up on him. I pleaded with the manager to put himself into my position, I had booked and paid for the accommodation in good faith through Trip Advisor, and how would he feel if it was him on the other side of the world in an unfamiliar country, he relented and allowed me to stay.
I found the unit was in an excellent position with an excellent view. However, I found the cleanliness was not up to my standard, the toilet ran continually, some of the kitchen floor tiles were cracked, the glass cook top was cracked and two of the hot plates did not work and there was no toaster.
As a consequence I will not use Tripadvisor in the future and advise my friends and colleagues of my experience.
I was looking for a place to stay for our trip in Miami during March 2014 and via tripadvisor I have found this lovely place. After staying there, I can recommend this place to everyone I know, without hesitation.
The Suit is at 25th floor and has a wonderful port view, the suit also shares the gym and pool with the Intercontinental just next to the apartment for the ones in need. It is really in the downtown, walking distances to American Airlines Arena, Bay shopping area and obviously to downtown. Ocean Drive and the Miami beach is 10- 12 minutes of drive , 25 minutes with public transportation. The Suit has an inclusive parking place, which was very nice, you just drive to the entrance and there waits you the Vale service, all inclusive.
You also have the ability to cook your own meal, wash your clothes do ironing if you want to, personally we were to lazy and just went to downtown. Also a lot of food delivery options were available.
WiFi included, and very personal to the ones who overnights for this suit, not a shared one.
And finally, the owner, Hiran I would call, is extremely hepful and very friendly. He has been waiting for us when we arrived to the suit, and given very useful recommendations as well. Communication before renting, after renting and during the renting was absolutely great.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||People with pets|
|Check-in / front desk||Service|
|A romantic getaway||People with disabilities|
|Older travelers||Luxury-minded travelers|