HORRIBLE. I am in my third year of monthly stays at this property. This by far is the WORST Conrad EVER. Should remove Conrad brand - its more like the condition of a Hostel. Hotel property overall well worn, carpeting in public space and rooms filthy, furniture well worn. Current property owner (Gaedeke - Dallas) has NEGLECTED property - as it is well showing hotels age. With new hotel owner and new Mgmt team (third-party) -- Mgmt team are idiots, absolute buffoons! Only a few legacy employees have remained (they are GREAT, but beaten down by current management Team). Mgmt Team is from a third party group called HEI Hotels and Resorts -- they say they know the high end market - but Mgmt Team is disconnected from guest, arrogant, condescending to guest, staff and residents. They demonstrate NOTHING that says they understand the segment. Mgrs run around portraying a fury of chaos and sheer INCOMPETENCE, and come across as unapproachable. One Mgr. boasts 'their South Beach experience' -- NOT a chance - doesn't show!!! Sky lobby and room elevators, six elevators (two of which are constantly out of order). Better hotels with similar costs nearby -- include Four Seasons, East, SLS or JWMarriott. Hilton Hotels should be embarrassed by its name on this miserable hotel property. The property owner and Hotel management team has tried to put lipstick on this PIG. For years there was a delightful wine and cheese gathering each evening for the higher status Hilton Honor members, and frequent hotel guests. But now, this new Mgmt team has eliminated that (more cost cutting irrespective to guests desires for this pricey Hotel - although it was mediocre wine and basic cheese -- really did not cost much), But was a nice affair of thanks for your business to us frequent Hilton Honors members. RUN AWAY from this property AS FAST AND AS FAR AS YOU CAN. It is ALL superficial - ALL form and NO substance!!
- Official Description (provided by the hotel):
- Decidedly modern, boldly conceived, and beautifully designed, this luxury hotel creates a unique sensory experience for its guests. The 203 guest rooms and 103 residence suites were stylishly created with a sophisticated traveler in mind, combining some of the finest services with high-tech facilities. Located in the heart of Miami's vibrant Brickell Avenue district, this sleek, downtown Miami luxury hotel invites you to experience Miami's sense of style and International flair. As the sophisticated dining and entertainment milieu Level 25 elevates the senses, stunning vistas of the city and Biscayne Bay unfold below. ... more less
- Reservation Options:
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- Also Known As:
- Conrad Miami Hotel Miami
- Miami Conrad
- Conrad Miami Florida