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“Sweet and professional staff”

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The Ritz-Carlton Coconut Grove, Miami
Ranked #24 of 128 Hotels in Miami
Certificate of Excellence
Reviewed 12 December 2017

Coconut Grove is a calm and nice area; the Ritz is a secure place to stay. staff is kin and helpfull. Breakfast buffet is fresh and in a relaxed environment. The beds are very good and the pool is a nice getaway

  • Stayed: December 2017, travelled on business
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank jeffreywJ2384UU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 797 reviews

Reviewed 11 December 2017 via mobile

My husband and I just spent 3 amazing days here. The staff was outstanding! Andrea went out of her way to make our stay special as we were celebrating 2 big milestones. A day at the spa was perfect! Liliana’s Vichy treatment was out of this world and left me with baby soft skin—a must do with Liliana! Carolina’s mens facial and massage was the best. These ladies are experts and their services reflected this. Axiel at the pool and Giovanni were always ready to assist and make us comfortable. We can’t wait to get back here again soon!

Stayed: December 2017, travelled as a couple
Thank zzfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

This hotel's quiet luxury, beautiful decor, and above all incredible, genuine customer service as the priority, makes it an unbelievable gem. I would gladly choose this over the hustle of downtown Miami or South Beach any time my schedule permits. There is something unique about Coconut Grove, and a certain spirit that the hotel does not mask. Rather, it is a haven in the area, and easily could be a base for a stay-cation, or destination visit if traveling from outside of Southern Florida. It is serene and elegant without being stuffy. And I cannot stress the level of professionalism and true care shown during my stay. The staff exemplify hospitality, and I feel very lucky to have had the happy accident of staying there for one night after a cancelled flight.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 592meghanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

Subtle, small, personal boutique Ritz, that takes you back to those times where everyone know your name and the people that work there actually enjoy it. Sometimes there are hotels that employees leave their souls at home. Not here....everyone is out looking to make your stay best possible. Great quiet location and best hotel of the area in Coconut Grove. They dont make them like these anymore.........all is great

  • Stayed: December 2017, travelled solo
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Thank Ricardo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

The hotel is very clean, comfortable rooms, and for the most part a very friendly staff. Andrea at the front desk was great. but, we were not greeted at the front, we had to ask Humburto to stop talking to another valet and come over to give us a ticket for a car, he then didn't even offer to help my wife with her bags. Not typical Ritz service. other than that the place is very nice.

  • Stayed: November 2017, travelled as a couple
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Thank Jleibo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Miami, FL 10601-3001
Phone Number:
Region: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami
#12 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#23 Family Hotel in Miami
#28 Business Hotel in Miami
Price Range: €219 - €795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Official Description (provided by the hotel):
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
The Ritz-Carlton Coconut Grove, Miami Florida

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