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“Nice place with Corporate rate near everything in Miami”

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Hilton Miami Downtown
Ranked #38 of 122 Hotels in Miami
Lisbon, Portugal
Level 6 Contributor
136 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Nice place with Corporate rate near everything in Miami”
Reviewed 26 February 2012

I stayed here for a short break with a corporate rate which was able to jump to a bay view suite. Rooms have a good area and all you need on a Hilton. nearby the Bayside arena and a short drive to Miami Beach (art Deco). The only drawback is that near by the hotel you do not have any life, and the park option is expensive 28 usd.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank PepeRamix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, 28 February 2012
Thank you for your review and for staying with us during your break. The Hilton Miami Downtown offers stunning views of the Miami skyline as well as the Biscayne Bay and we are glad you were able to enjoy them. With our valet parking, guests can enjoy unlimited in and out privileges and our rate is comparable to other area hotels. We appreciate your feedback and hope to welcome you back again.
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Wilmington,DE
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 February 2012

Stayed one night before leaving Miami on a Caribbean Cruise. GOt the hotel on Expedia for good price , it was difficult to find anything in Miami because we scheduled at the last minute. I would not recommend the location, it is an easy walk to the bus to get to South Beach, but the bus leaves a lot to be desired. There is nothing in the area of the hotel, except for the Arsht Theatre.
We had a very early flight and arrived in Miami around 10:00 am. I was amazed when we arrived at the hotel to drop our bags, and they gave us our room. For that, they deserve five stars..
The room was nice, no view for us, but fine for one night. Bathroom was clean with nice toiletries.
It was a short cab ride to the cruise ship in the am.
The pool was really nice with nice seating, but we had a terrible thunderstorm and could not use it.
The only problem is that in the morning, while getting ready to check out, the power went out in the bathroom and 1/2 the room when I used my own hair dryer. It was not fixed before we left. Good thing that my hair was dry!

  • Stayed February 2012, travelled with family
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Helpful?
2 Thank delawareseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, 28 February 2012
Sometimes the little things can make all the difference, so it was great to hear that we are able to accommodate you sooner than expected after such an early flight. The Hilton Miami Downtown is located just a half-mile from the Port of Miami and minutes from many other popular Miami destinations which can also be accessed via the free Metro-mover, a free monorail service just steps from the hotel. Many of our guests rave about our unique rooftop pool and it is disappointing that the weather did not cooperate long enough for you to enjoy it. Thanks again for your review. We hope to have the opportunity to welcome you back soon and hopefully for a longer stay.
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London
Level 5 Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 24 February 2012

First of all, this Hilton is OK as a hotel - rooms are all right, service is sort of all right, restaurant and bar are a bit gloomy but all right, and the location is grim but OK if you have to be away from Miami Beach for business. for the price, it's OK, nothing more. Main objection was an absolutely ludicrous bill we received for use of phone in the room - $20 USD flat rate for making a call even when it didn't connect, and about $17USD per minute for international calls. We all know hotel phones are pricey, so we kept the calls short, but even still - the rates aren't advertised anywhere in the room. Coming from Europe, it takes some time to get used to the "rip me off at every corner" culture in the States, but this was just going too far. Really abusive. So the hotel - fine, for the cost, if you have to be downtown, it's an OK choice. Phone - don't go near it.

  • Stayed December 2011, travelled on business
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Helpful?
1 Thank quintopino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, 28 February 2012
We care deeply about every guest’s experiences and appreciate your comments regarding your recent stay. While we are certainly glad to know you enjoyed your accommodations, it is regrettable that there was any confusion regarding telephone usage charges. We value your business and thank you for taking the time to share your perspective with us.
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Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 February 2012

Not-so-long ago, this awful hotel was branded a Radission. I am not privvy to when/how/why it became a Hilton branded hotel, but I genuinely believe this was a mistake on Hilton's part. This is by far the most disgusting hilton property I have ever stayed in, and is honestly probably the second worst hotel I have ever visited in my adult life.

I was in the hotel for 3 days during an admittedly busy boat show; but you would have never known by the pace or attitude of hotel staff. I have never in my life seen such generally lackluster service throughout a hotel. The desk staff were generally courteous, but simultaneously disinterested and unpleasant. The concierge was one of the more helpful employees, along with one of the bellhops I encountered.

That all being said, the rest of the hotel staff and premises are a disaster. Allegedly some renovations were done in the not so distant past, but you would never know except for the random granite counter tops and thresholds. The bathtubs are all old and appear to have been painted; which is peeling. There was an abundance of mildew in the first (bath)room I stayed in - so much so that i had to change rooms. Both rooms were absolutely disgusting. You can see dust CAKED into all switches, fixtures, etc. There is also generally a lingering "goo" on clocks, table tops, etc. Apparently none of the housekeeping staff's vacuums work, because I have never seen such a disgusting amount of hair accumulated in corners, on tile floors, in carpets; and unfortunately on "clean" bedding.
This is the kind of hotel that should include a full body condom at check in for your safety - really. Along with a filter in which you can breathe and not inhale pure mold/mildew and dust(mite) remnants. If you want a brilliant show, wait until its sunndy outside and open your curtains. You can see dust floating and reflecting off the sun light for hours to come.

If you have the misfortune of valeting your car, prepare yourself for the worst and most unprofessional experience ever. We had to depart/return approximately ten times and never waited less than 10 minutes for the vehicle. You can actually observe as the valets slowly stride around without a care in the world and as if no one, includin them, has anywhere to be. Of course the valet is a third party from the hotel, but i believe the hotel should take responsibility for the valet's behavior on their property. Needless to say, the valet refused to surrender my car during departure and treated me like a thief by saying my valet bill had not been paid, even though we had a paper bill printed moments before showing it was. No apologies were offered, simply rude looks and snide remarks.

The only plus this hotel has for it is location - the epitome of downtown Miami. I would still suggest you stay somewhere else, though.

  • Stayed February 2012
    • Value
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Helpful?
3 Thank SKITZOZTIKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, 28 February 2012
Thank you for sharing your thoughts with us regarding your recent stay. We care greatly about every guest’s experiences and apologize that your stay was anything less than it should have been. Please be assured that our hotel has very strict standards with regard to service as well as housekeeping and will share your comments with our team members. Your comments have additionally been shared with our Valet Manager so that we may continue to improve in this area, as it is such an integral part of the arrival and departure for our guests. We truly appreciate your business, as well as taking the time to provide your feedback.
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Sun City West, Arizona
Level 6 Contributor
221 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 384 helpful votes
Reviewed 22 February 2012

My wife and I chose to stay here for the night prior to our recent cruise. The hotel has everything you need -- and, for the most part, things are in good shape. Our only issues were: 1) When we arrived, there were a couple of people in the regular check-in line but no one in the Hilton Honors line. I'm a Hilton Honors member, so I stepped into that line and up to the counter. The clerk told me the other people were in line first. So I said, "What is the point of an Honors line if Honors members aren't allowed to use it?" VERY strange. 2) The fan on our HVAC system was extremely noisy -- so it's a good thing we sleep in earplugs! 3) Charges for internet were high and food prices were absurd for the quality received.

On the positive side, the beds were very comfortable and we had a very nice view of downtown Miami — and their gym is nicely equipped. As others have said, you're a short walk from the Bayside shopping/dining area — and South Beach is about a $20 cab ride away.

So nothing was all that bad -- neither was anything particularly remarkable -- hence, the average rating.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NCWorldTraveler704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review, 28 February 2012
Thank you for being a valued Hilton HHonors member! It was a pleasure to have you and your wife stay and we are certainly glad you enjoyed the view of Miami’s skyline and comfortable accommodations. However, it is disappointing to learn that your stay was not entirely what you expected it to be. Your feedback is appreciated and we will share your comments concerning your check-in with our team members. We hope to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Miami Downtown

Property: Hilton Miami Downtown
Address: 1601 Biscayne Boulevard, Miami, FL 33132-1216
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Miami
#24 Romantic Hotel in Miami
#29 Family Hotel in Miami
#36 Business Hotel in Miami
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Hilton Miami Downtown 4*
Number of rooms: 527
Official Description (provided by the hotel):
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton
Hilton Miami Downtown Florida

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