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“Weekend Stay to Miami”

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Hilton Garden Inn Miami Airport West
Ranked #30 of 128 Hotels in Miami
Certificate of Excellence
Reviewed 17 April 2017

Stay was great, staff was great. Language barrier with guest staff was a little difficult. Extremely clean and overall friendly stay!!!! We recommend for friends and the pricing was great as well. The bar was extremely accommodating and staff was eager to help at all times. Pool is quite relaxing and refreshing!

  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank jasminb587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys M, Front Office Manager at Hilton Garden Inn Miami Airport West, responded to this reviewResponded 20 April 2017

Thank you for taking a moment to share your experience. We are happy to hear that your stay was a great one and that you were treated as deserved. Our entire hotel staff enjoyed catering to your needs. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

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152 - 156 of 1,291 reviews

Reviewed 17 April 2017

Prompt and friendly service made our brief stay following a flight cancellation after midnight a pleasure. The shuttle driver met us shortly after we called so we did not have any extra wait time, then had cold water waiting in the shuttle (much appreciated). All the staff at breakfast took time to be friendly. Way too often travel hotel stays are not memorable. The service we received on this stay is worth the excellent rating.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank MurryTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys M, Front Office Manager at Hilton Garden Inn Miami Airport West, responded to this reviewResponded 20 April 2017

Thank you for taking a moment to share your experience. We are happy to hear that your stay was a great one and that you were treated as deserved. Our entire hotel staff enjoyed catering to your needs. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2017

The Hilton Garden Inn in Miami, was close to the Airport as well as the location I was visiting for business. The staff was very friendly and the hotel was impeccably clean. The only issue was the planes that flew right over the airport were loud if you were trying to enjoy some quiet time outside. Other than that the hotel was very nice and I will definitely stay here again.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 506kristag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys M, Front Office Manager at Hilton Garden Inn Miami Airport West, responded to this reviewResponded 20 April 2017

Thank you for taking a moment to share your experience. We are happy to hear that your stay was a great one and that you were treated as deserved. Our entire hotel staff enjoyed catering to your needs. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2017

I had an issue with my room reservation and MARIA CANCINO didn't manage to accommodate me and my family.
Worst experience ever
WACTH OUT FOR THESE THIEVES
The only person who listen and tried to help was Gladys
Such a great person working for such a poor quality company

  • Stayed: April 2017, travelled with family
    • Location
    • Service
4  Thank Felix B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys M, Front Office Manager at Hilton Garden Inn Miami Airport West, responded to this reviewResponded 20 April 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

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Reviewed 11 April 2017 via mobile

As usual, this hotel lived up to the chains reputation. Extremely courteous and friendly staff. The room was clean and well furnished and comfortable as expected. They have shuttle service to the cruise ships which was great.

Stayed: April 2017, travelled with family
1  Thank GovernmentTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys M, Front Office Manager at Hilton Garden Inn Miami Airport West, responded to this reviewResponded 20 April 2017

Thank you for taking a moment to share your experience. We are happy to hear that your stay was a great one and that you were treated as deserved. Our entire hotel staff enjoyed catering to your needs. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Miami Airport West

Address: 3550 NW 74th Ave, Miami, FL 33122-1208
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Business Hotel in Miami
#25 Family Hotel in Miami
#29 Romantic Hotel in Miami
Price Range: €90 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Miami Airport West 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Miami Airport West Hotel Miami
Hilton Garden Inn Miami Airport West Florida

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