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All reviews monday to thursday dolphin mall basketball court planes flying miami airport full kitchen shuttle service small kitchen bedroom suite complimentary breakfast home away from home sofa bed front desk staff living area blue lagoon i highly recommend this hotel would stay here again
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Reviewed 7 December 2017

Once again, they lived up to my expectations. Rooms are clean and comfortable. Front desk staff was excellent. Attending to my needs and questions. Free cold beer at dinner is a great touch. Well fed on the free breakfast too. Shuttle drive to and from the airport were friendly and drive safely. Crazy drivers in the area, not a bad as Montreal drivers. Shuttle drivers were on the ball.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ryan_Soda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMartinsGM, General Manager at Homewood Suites Miami-Airport West, responded to this reviewResponded 5 October 2018

Thank you for choosing the Homewood Suites for your stay in Miami.
We appreciate you taking the time to share your review on this site and we look
forward to welcome you back.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017 via mobile

We arrived 2 days before a cruise out of Miami. Before arrival we received an email from Hilton Honors to check-in early and choose our room. We were traveling with my parents on a separate reservation and were excited that we were able to choose 2 rooms very close to each other.

However, when we arrived we were given rooms on separate floors with a very poor explanation of why this occurred. (He had no idea why and, of course, could do nothing to correct it.)

No maid service during our 2 night stay and no linens were provided for the sofa bed for our young daughter, except a blanket in the closet.

The pool is advertised as heated (according to a “welcome” letter in our room) but was ice cold. The front desk said they didn’t think their pool was heated ever. There were several stray cats on the pool loungers and tables and they also drank from the swimming pool. Disgusting. Several times we witnessed a woman feeding the cats on the property. This should be prohibited.

There is only 1 ice maker on this 5-floor property.

The “convenience” market at the front desk sells cereal, but no white milk. Just strawberry and chocolate. After a late flight with a child, we just needed a light snack and milk for our child. We asked if someone could get us some milk from the kitchen. No one had a key. My husband ended up walking to the Chevron down the street in the middle of the night, surrounded by stray cats of course.

The breakfast gals were very nice and accommodating. Very organized. Maybe they should be running the hotel.

Rooms were nice and large.

Stayed: November 2017, travelled with family
1  Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMartinsGM, General Manager at Homewood Suites Miami-Airport West, responded to this reviewResponded 5 October 2018

Thank you for choosing the Homewood Suites for your stay in Miami.
We appreciate you taking the time to share your review on this site and we look
forward to welcome you back.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

Awesome place. Great accommodations. Very quiet especially for proximity to airport. Will stay here next time in Miami. Inexpensive and reliable transportation to cruise terminal. All staff friendly and helpful.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank alvina132014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMartinsGM, General Manager at Homewood Suites Miami-Airport West, responded to this reviewResponded 5 October 2018

Thank you for choosing the Homewood Suites for your stay in Miami.
We appreciate you taking the time to share your review on this site and we look
forward to welcome you back.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Overall not bad for the value. Staff is very friend. Would definitely go back again. Close to airport and all the attraction area. Hotel even provide courtesy transportation to Wal Mart and Dolphins Mall.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank O7253ZTkimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMartinsGM, General Manager at Homewood Suites Miami-Airport West, responded to this reviewResponded 5 October 2018

Thank you for choosing the Homewood Suites for your stay in Miami.
We appreciate you taking the time to share your review on this site and we look
forward to welcome you back.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

We have stayed several times at this hotel. We keep coming back because the staff members are so friendly and helpful. It is also a good location, near major roads to get to wherever we want to visit. It is also close to the airport.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Alexandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMartinsGM, General Manager at Homewood Suites Miami-Airport West, responded to this reviewResponded 5 October 2018

Thank you for choosing the Homewood Suites for your stay in Miami.
We appreciate you taking the time to share your review on this site and we look
forward to welcome you back.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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