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“The perfect mix of relaxation and fun.”

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JW Marriott Marco Island Beach Resort
Ranked #3 of 12 Hotels in Marco Island
Certificate of Excellence
GreenLeadersSilver level
Chapin, SC
Level Contributor
97 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“The perfect mix of relaxation and fun.”
Reviewed 5 April 2012

My family of 5 stayed here for 3 nights. The room was spotless and very comfy. We found the hotel staff to be very friendly and accommodating. The beach is absolutely beautiful; one of the best I've ever been to. We did the waverunner tour as well as an hour of "free riding" and had a blast. We enjoyed the children's pool with the Tiki Bar every day. Although the resort was crowded (it was the week before Easter) the resort only felt overcrowded a few times. We ate at Quinn's and enjoyed great service and good food. I will agree with the previous review that the walls seem to be thin, so if you are a light sleeper bring a white noise machine or ear plugs. The pool fills up quickly in the morning with people saving chairs with their towels. This always irritates me, how selfish!, but we managed to find a spot every day. It is a pricey resort, but if you are looking for family fun and relaxation this is a wonderful place. I would definitely stay here again if my travels bring us to Marco again.

Room Tip: We had a room on the 3rd floor which allowed us to avoid waiting on the over-crowded elevators.
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  • Stayed March 2012, travelled with family
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1 Thank horsemom29036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Boston
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2012

Beautiful resort! Beachfront, ocean view rooms, beautiful gardens, they have it all. Restaurants are fairly priced with generous portions and great service.

  • Stayed March 2012, travelled with friends
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1 Thank Neeny3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranston, Rhode Island
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2012

We were so excited for our stay at the Marco Island Mariott Resort and then we got there... It stated with the valet who was less than clear on what we should do about our bags that he kindy took from us once we checked in.. Then there was the greeter... She was more concerned with informing us of the 'special guests' that were with the hotel and to note the do not take picture signs posted.. (aren't we supposed to be the special guests at that moment?) We found out later that evening that there were some NLF players and managers there for a conference.. My guess would be that they got the treatment that we had expected from the Mariott! We didn't get the room we had requested but were informed that we could move the next day and be upgraded to an ocean view room for our troubles and to just call in the morning to arrange the move. we were satisfied with that and headed to the room where we proceeded to wait over an hour for our bags and ended up having to call for them..

Once our bags arrived, we headed to the beach bar for a drink and some dinner.. Service was terrible and the wait staff seemed overwhelmed and under-friendly...We called it a night and I will admit that the beds are some of the most comfortable I have ever slept in! That said, the walls are super thin and we could hear the conversations of the family next door as if they were sitting right next to us, along with every door that opened or closed on the floor... We called for that room change the next morning and were told that we could be moved, but not to the ocean view that we were promised the night before...We were then told that they would call us back to let us know when the move would be... Another hour or so went by and in that time we made plans to stay someplace else... Upon checkout, after informing them that we were departing a couple of days early and why, they were very apologetic and ended up crediting our dinner which was very nice. They explained that it was a very busy time with spring break and all, and they were sorry that our stay wasn't pleasant. My argument is that as a resort, shouldn't you be able to give guests the same consistent treatment whether the resort is half empty or completely booked? Isn't that your business? Complaints aside, the hotel itself is beautiful and offers many options for dining and activities.. The beds were super comfy, and I did like the layout of the bathroom/closet area..

  • Stayed March 2012, travelled as a couple
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Helpful?
4 Thank lisav77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shiggg3, Manager at JW Marriott Marco Island Beach Resort, responded to this review, 13 April 2012
Thank you so much for your valuable feedback. Hearing directly from our guests about what we are doing well, as well as opportunity areas, is what allows us to provide our guests with memorable experiences. We continuously strive to maintain our reputation for delivering a positive guest experience and to your point, yes, all of our guests are VIPs to us. We're sorry you did not find the experience to be to your complete satisfaction (though we're glad to hear you love the beds and room design) and should you visit beautiful Marco Island again, we hope you'll consider a return visit with us so we can show you the guest experience you deserve and we're known to provide.
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Fort Lauderdale, Florida
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 April 2012

Overlooking the Gulf of Mexico, this beautiful resort sits right on beach. It is the perfect family get-away hotel. (we live in the suburbs in Ft. Lauderdale). The rooms felt very clean, and we felt right at home. We were on vacation, the second we stepped into the resort. Everything is very beachy.
My kids loved the pool with its huge waterfalls and the children's fountains. At night, the hotel staff put up a big screen, where they showed children's movies. One night, they set up the movie screen behind the pool, so my kids were in the pool watching a movie. It was a winner!

If you go, take the shelling sailboat tour! It was amazing. You get to sail alongside dolphins and can spot water turtles and pelicans diving for fish. We sailed to a small, uninhabited island, where we found pretty shells, sand-dollars, and cool rocks. It was great to see our kids being so amazed with nature.

I gave this resort a 5, because it was all I would look for in a family resort. The rooms were very clean and comfy. The kids had a pool, beach activities, and movie events waiting for them. There were different kinds of restaurants, and all were pretty good. I could not find anything negative. Will come back!

  • Stayed March 2012, travelled with family
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Helpful?
3 Thank trip4mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 April 2012

This was our first time on the Gulf Coast and the Marriot team made it memorable and special. We were visitng in October during the low season and the aforementioned Valvoline convention I read about in other reivews.

We found the grounds, lobby, and facilites to be grand and impressive. We almost stayed at Marco Resort down the street, and it felt cold and sterile. Right away, we felt a warmth and excitement from the Marriot staff. Though it was low season, the convention made it feel busy and exciting. We even befriended a couple from the Valvoline group and our times at the pool with thier group made our week! We are a couple in our 30s and were not looking to party or be wild, but it was nice to have a lot of social people around to blance out the low season quiet.

The rooms were nice and spacious. Breakfast was great with a huge variety. The staff remembered us each day and were very gracious and helpful. Beach was beautiful with better shelling that Sanibel and Captiva where we were before we came to marco. Spa facilites were impressive, thought the treatment was mediocre. The food at the pool and Kurrents was good, but a little pricey for standard hotel fare.

This is not a place for foodies to eat, but great for them to stay! Honestly, it is a great place to stay for couples, families, relaxation, and fun. Not many places can deliver on all those fronts. There is plenty of amazing food on the island (Lee B Fish tacis, and stone crab and shimp Cafe De Marco, plus Naples is not far away). This place is an experience that has great value and unexpected luxuries. Forget Mexico... stay in the USA and feel the sand in your toes at beaches at the Marriot!

Room Tip: If you are there during Valvoline, it might be nice to be away from thier block/rooms. They can be a...
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  • Stayed October 2011, travelled as a couple
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Helpful?
2 Thank Alanadancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Marco Island Beach Resort

Property: JW Marriott Marco Island Beach Resort
Address: 400 South Collier Blvd., Marco Island, FL 34145
Region: United States > Florida > Southwest Gulf Coast > Marco Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Marco Island
#2 On the Beach Hotel in Marco Island
#2 Top resorts Hotel in Marco Island
#2 Luxury Hotel in Marco Island
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — JW Marriott Marco Island Beach Resort 4*
Number of rooms: 726
Official Description (provided by the hotel):
The JW Marriott Marco Island Beach Resort is a renowned vacation playground that opens guests up to the world around them and creates an authentic sense of place. Situated on a sprawling private white sand beach along the tranquil waters of the Gulf of Mexico, the enchanting ecosystem of the Florida Everglades is at our doorstep and provides myriad opportunities for exploration and adventure. Experience true luxury in our newly renovated guest rooms and suites, feed your intellect through our locally sourced menu selections and interactive food and beverage experiences, and find balance, health, and harmony at our Spa by JW(R). Following a $320 million renovation, our resort pays homage to the Balinese-inspired Marco Island heritage and provides leisure and business travelers with everything they need. Two private 18-hole championship golf courses, three swimming pools, 10 restaurants, an array of water sports and recreational activities, and a children's Tiki Tribe camp deliver endless opportunities for relaxation and fun. JW Marriott Marco Island Beach Resort is an immersive sanctuary where guests can delve deeper into their passions while enjoying our legendary warm, attentive service delivered by those who genuinely love what they do. ... more   less 
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Also Known As:
Marco Island Marriott Resort, Golf Club Hotel Marco Island
Marco Island Marriott Resort, Golf Club And Spa
Marriott Marco Island
JW Marriott Marco Island Beach Resort Florida

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