Rooms are very clean and no funny smells. The staff was very helpful. I would definitely recommend this hotel to friends and family. One of the best hotels I have stayed in. Thank you for making my experience a good one.More
Homewood Suites
Taking safety measures
Sheraton.com
Booking.com
I don’t know if Hilton quality has gone down or it is just this property. I haven’t travelled for awhile.
We were told that if you wanted your room cleaned you had to notify them 24 hours in advance. Basically the day before you came.
They are supposed to have free breakfast but most everything was empty. My husband went for coffee and it was gone.
Thank you for taking the time to share about your recent stay with us. We appreciate your feedback as it helps us to improve in areas that are lacking. We apologize that your stay wasn't up to the standards that we strive to provide, we will work with the necessary teams to improve. Thank you.
Nothing groundbreaking here. Location was not great, a little too far removed. The hotel left a lot to be desired. It was understaffed, so it was difficult to get amenities. And, not enough were provided. For example, we booked a suite for 4 people, and they left one soap, 3 towels, and nothing else. There was a sink and not dish soap. There was a sofa bed but no additional sheets. As far as the sofa bed, sleeping on the floor would have been better. As far as I’m concerned, it was just ok.
Thank you for sharing about your recent stay. We appreciate your feedback and hope to welcome you back in the future.
Friendly and knowledgeable staff, good breakfast foods available daily, clean rooms, and nice location. It was quiet at night and during the day. The rooms were spacious, as well. Def will recommend to others.
Thank you for choosing our property during your visit to the Maitland area. We are happy you enjoyed your stay and hope to welcome you back soon.
Property has ants in rooms and German roaches in breakfast area. Requested to change rooms and ended up being charged extra for it even though the reason was for ants everywhere. There were a couple German roaches in the kitchen, I let the front desk know but they didn’t seem too worried.
Than you for sharing about your recent stay with us! We apologize that your experience was not up to the standards that we strive to provide. We will address the concerns you have mentioned and hope to have the opportunity to welcome you back in the future.
This Homewood Suites was perfect for the three of us. The main room with the kitchenette and pull out sofa was comfortable. The bedroom was spacious and the bathroom had plenty of room for us all to use easily
Thank you for sharing about your recent stay with us. We are happy you enjoyed your stay and hope to welcome you back soon.
