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All reviews nice residence hotel cat marriott location standard amenities bedroom suite fresh eggs premium outlets fire pit drawer space provided free slept like a baby exercise room room price morning breakfast within easy walking distance rooms are great great place to stay
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Reviewed 26 April 2017

My fiancé stayed up there for work this week. (he has stayed here in the past... same situation) The company he works for provided a "pre-authorization form" to pay for the room. They asked him for a card for incidentals... which is normal. He (fiancé) mentioned to make sure they don't run the card for the room... that it needed to be paid by the card on file. Well, they did it anyway. $660 was taken from our bank account and they have acted like it's no big deal. 3-5 business days.... well I'm sorry Marriott but it is a big deal when you are needing to pay bills and the money should have never been removed out of our personal checking account! We have bills to pay, kids to feed etc. We are rewards members ourselves and always use Marriott when traveling..... I am cutting the card up as we speak! You have lost us and our families as clients due to the negligence of your employees.

  • Stayed: April 2017, travelled on business
    • Service
Thank Autumnspalding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this reviewResponded 27 April 2017

Dear Autumnspalding,

Thank you for taking the time to share your review. Upon check-in a credit card is required for incidentals; an authorization occurs to be sure funds are available but the card is not charged. I sincerely regret that we over authorized the credit card and for any frustration caused. Again, on behalf of the staff and management - I offer our apologies.

Sincerely,
Francesca Garmon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2017

I was very pleasantly surprised at the quality of the rooms. Though they only offered rooms with a King Bed and I really prefer 2 double bed layouts, the room was comfortable and well planned. The hotel is about 20 miles from downtown Tampa right off one of the new toll roads. Getting to the Hotel and into Tampa was quick and easy.

Stayed: March 2017
Thank Telegent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this reviewResponded 2 April 2017

Dear Telegent,

We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon.

Best,
Francesca Garmon
General Manager

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Reviewed 1 March 2017

This is a great time to visit the Tampa area, not too hot or busy! This hotel is good for both couples and families with young kids.
Quiet and reasonable suite with cook top, microwave and refrigerator plus full breakfast;there are a few reasonable (quality and price) restaurants within a 5 mins walk, very convenient after a long relaxing day at the beach and shopping, no worries about driving, just enjoy the fresh air!

Room Tip: For quieter room, do not face the pool area
  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Tucatuca2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this reviewResponded 2 March 2017

Dear Tucatuca2016,

We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our fully equipped suites and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

Best,
Francesca Garmon
General Manager

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Reviewed 16 February 2017

My wife and I traveled to Tampa and we decided to try this hotel. We are glad we did. If you're not looking for high end, but would still like a clean, friendly place to stay, this is it. All rooms are suites. They all come with a kitchenette. The outdoor pool is nice, they have a nice breakfast in the morning and the hotel staff was prompt and friendly.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Clint B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this reviewResponded 17 February 2017

Dear Clint B,

We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return.

Best,
Francesca Garmon
General Manager

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Reviewed 29 January 2017

Really nice hotel with very spacious rooms and wonderful breakfast. Top notch hotel. Pool supposedly was heated but not so. That was a dissapointment but not a tie breaker. Very quiet hotel with lots of ameneties. Our friends needed a room for disability and were told they would have such a room but we were surprised that it had a tub not a walk in shower. Grab bars was not sufficient. For one night that was not an issue, but surprised they did not have a room designed for the disabled.

Room Tip: Would not recommend it you need a room for disabled
Stayed: January 2017, travelled as a couple
Thank 680Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe Village, responded to this reviewResponded 1 February 2017

Dear 680Dave,

Thank you for your kind review. I’m happy to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on areas which we can improve is welcomed and fosters change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home.

Best,
Francesca Garmon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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