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All reviews crystal river front desk citrus county very nice hotel check in was smooth excellent stay breakfast bar exercise room king suite free breakfast comfortable beds room was large non smoking a great place to stay would stay here again late check dehumidifier
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Reviewed 3 October 2018

Lots of parking on arrival, free.
Great reception staff allowing us to check in early, the room was large and very comfortable, I think it must of been refurbished recently. The beds were great, blackout blinds on the window and quiet surroundings.
We used the pool outside which was large but needed more regular cleaning, debris and floating insects which the kids hate, I did my best with the pool net and got most out but this shouldn't be a guests job, they should have someone do it everyday, twice a day.
The only negative was that when we were using the pool it was the day that the hotel was having the air con units cleaned and the garden maintained. The noise from a pressure washer, lawn mowers and hedge trimmers was too much when trying to relax.

Location is ideal for the through route to Crystal River, we would stay here again if we are in the area.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank MrCDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca M, Public Relations Manager at Holiday Inn Express Inverness, responded to this reviewResponded 7 October 2018

Thank you so much for staying with us and for giving us the opportunity to provide you with the superior service you deserve as our guest. We appreciate you taking the time to share a detailed review of your stay! We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined. It is feedback such as yours that allows us to learn, create more inspiring stays for our valued guests and share words of praise to our team. Your kind comments let us know that we were perfect for your needs, and that's all we could ever hope to give you. We hope you give us the opportunity to make our Holiday Inn Express and Suites your home away from home whenever you visit Inverness-Lecanto.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018

What a friendly and helpful staff here. When calling for reservations, Roxanne went way beyond expectations to help me plan directions for the local destinations that I would need. To further ensure that I would find them, she printed directions and left them for me with a kind note when I checked in. She was so kind and helpful. Erica a the front desk was also wonderful. The room was clean, I slept well and had a great breakfast before leaving. Many thanks.

Date of stay: September 2018
Thank 927jima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca M, Public Relations Manager at Holiday Inn Express Inverness, responded to this reviewResponded 24 September 2018

Thank you for such a wonderful review. We are so lucky to have a staff that truly loves our guests and strives to deliver exceptional service everyday.

It warms our heart to see the impact Roxanne and Erica had on you. Come back anytime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2018

Joi, Roxanne, Clay, the cleaning ladies are absolutely phenomenal! They are very corteous and make sure everything is in order. Love it! The breakfast is ok but fulfilling(i would focus on fresh fruit).

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
1  Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca M, Public Relations Manager at Holiday Inn Express Inverness, responded to this reviewResponded 7 September 2018

Thank you so much for this wonderful review! We are so beyond glad you had a fantastic experience. We can't wait to accommodate you again!

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Reviewed 24 August 2018

Neighborhood kids have been making my life miserable, breaking laws left and right, and the police do nothing, so I've been throwing a lot of money away staying here and other hotels on the weekends until I get my house sold. But it is money well spent. This is a clean up to date hotel and the staff is wonderful.

Date of stay: August 2018
Trip type: Travelled on business
1  Thank mackblaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca M, Public Relations Manager at Holiday Inn Express Inverness, responded to this reviewResponded 28 August 2018

Thanks for reviewing us! We are so glad that we could provide an oasis for you during the weekend. Sorry to hear about the struggles you are facing with your home. Hope it sells soon! Good luck!

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Reviewed 13 August 2018

Typical Holiday Inn, no surprises. Clean and adequate room with small refrigerator and comfortable. The outstanding feature of this hotel, however, is the counter staff. The manager and the check-in staff go out of their way to be friendly and helpful, They were great and make the stay very enjoyable.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank clifton p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becca M, Public Relations Manager at Holiday Inn Express Inverness, responded to this reviewResponded 14 August 2018

Thank you so much for taking the time to share your stay with us at our Holiday Inn Express and for giving us the opportunity to provide you with the superior service you deserve as our guest. Your kind comments let us know that we were perfect for your needs, and that's all we could ever hope to give you. We hope you give us the opportunity to be your home away from home whenever you visit Inverness-Lecanto.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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