We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Seemed disorganized with our large group of 13 people.”
Review of Red Lobster

Red Lobster
Ranked #78 of 490 Restaurants in Lakeland
Price range: US$10 - US$40
Cuisines: Seafood
Restaurant details
Reviewed 4 weeks ago

We were not listed for the known charge person to have table ready. The food was great for all there, however the 2 waitresses doing our 13 persons took from noon til 3pm to finally get desserts 30 minutes after we were ready for getting them. Disorganized together seemed the problem without overall rest of the restaurant. I was sad to see such a change in a favorite of mine. We never was spoken by the manager who has to help out in the kitchen area.

    • Value
    • Service
    • Food
1  Thank jan l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (137)
Traveller rating
Traveller type
Time of year
Language

2 - 6 of 137 reviews

Reviewed 8 August 2018 via mobile

It was early evening and we were greeted and seated at a booth by a window, our preferred seating. The waitress was prompt to attend to our table and cheerful, which is refreshing. She gave us plenty of time to look through the menu and offer fresh catch suggestions.

The meal was brought to our table hot and delicious, as usual for most Red Lobster restaurants that we have visited. No desserts needed! Bon appetite!

Thank R4246TQjamesc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018

The food was incredibly slow coming from the kitchen.
Our food was undercooked and had to be sent back.
The bathrooms were filthy and we told two different individuals at the beginning of visit and then checked when we went to leave and they were not cleaned or addressed (trash on floors, toilet paper - just a mess).
Looks like there needs to be some changes

    • Value
    • Service
    • Food
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clawde L, Owner at Red Lobster, responded to this reviewResponded 13 June 2018

Hi Scott S, we’re sorry to learn about your disappointing experience at our Lakeland restaurant and we’d like to know more. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00 AM to 1:00 PM, and 2:00 PM to 5:00 PM ET so that we may learn more about your experience?

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

This eatery is a regular haunt for us when vacationing in this area of Florida. We like the menus at Red Lobsters generally and this one is close to where we stay. I have reviewed this place previously and the experiences have been mixed. On this occasion I am pleased to say that the experience was positive. Both food and server were very good. Fingers crossed for future visits

    • Value
    • Service
    • Food
Thank colin g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clawde L, Owner at Red Lobster, responded to this reviewResponded 6 June 2018

Hi, colin g. Thank you for sharing your feedback and giving the Lakeland restaurant 4 stars! Your comments have been shared with our management team and we look forward to giving you a 5 star experience next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2018

We decided to stop in to get some seafood. It had been about 6 month since our last stop in at this location. We were not impressed with the food last time, it just was not as good as the price that it had, and the service was just ok. This time we went in and were seated pretty quickly and the server did an ok job of attending to us and taking our order, The food was the issue again. We received what we ordered but it just was not good. And it did not seem like the normal portions that I remember when we would eat there frequently about a year ago. When we left, we decided that we were done with this location and would not be coming back. Then about a week after eating there there was a news story about the health department closing them down for a day do to bugs.I would not recommend this location.

    • Value
    • Service
    • Food
Thank bigu76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clawde L, Owner at Red Lobster, responded to this reviewResponded 6 June 2018

Hi, bigu76. We're sorry to hear that you were unsatisfied with your meal at our Lakeland restaurant and we'd like to learn how we can make this better. Would you be able to give us a call at 800-562-7837; Monday–Friday from 10:00AM to 1:00PM, and 2:00PM to 5:00PM ET so that we may learn more about your experience?

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Red Lobster also viewed

Lakeland, Central Florida
Lakeland, Central Florida
 
Lakeland, Central Florida
 
Lakeland, Central Florida
Lakeland, Central Florida
 

Been to Red Lobster? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing