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“Great hotel, would stay again!”

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Comfort Suites Maingate East
Ranked #4 of 152 Hotels in Kissimmee
Certificate of Excellence
clinton
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel, would stay again!”
Reviewed 30 March 2012

My family of 5 stayed here a week. We never had an issue with anything! Our room was big and clean. Our housekeeper was incredible. The breakfast was good. Something different everyday. We enjoyed the pool which is open 24hrs. My kids liked that they could swim anytime at night after we got back from the Parks. I will say if your in a hurry take the stairs, the elevators are really slow..But we still really enjoyed this hotel and our stay here and would definitely stay again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank heidi t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,957 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
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  • English first
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English first
Gainesville, Florida
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2012

We have stayed at a couple different places over the past 8 years of being a florida resident enjoying Orlando. And finally I find a place that has everything our family needs. And the price!!! It was so awesome! And Old town is in walking distance! I cant wait to go back and stay here! Didnt get to try out the pool since it was cold. But next time we will

Room Tip: The suites are awesome
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank srr91899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 March 2012

This hotel is the "jewel of the nile" just outside of disney. We have have stayed in other hotels from international blvd to kirkland avenue in last few years and they were just ok. We were looking for something better in the same moderate price range and were searching online for a non smoking and pet free hotel and wa-la this location pops up. This hotel is set back off rt 192 just minutes from disney and near many eateries, gas stations and stores. The room was large, beautiful, and clean. The towels were heavy gauge and plentiful. The lobby and common hallways were very well maintained. The hot breakfast buffet had the largest selection we have seen. The pool was huge and nicely placed in the back of the hotel with a nice cocktail bar also available. There were people of all age ranges, families, singles and couples who all co-existed very well during our three day stay. We will definetly be returning to this hotel when we visit disney again in may, it has a touch of elegance but it doesn't come out of your wallet. Happy travels, mike and celeste z

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mgzinnel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 March 2012

We stayed here while I was in town for the 2012 Disney Princess Half Marathon. Originally I wanted to stay on the resort, but the price here was too good to pass up.

The hotel was okay. I stayed in one of the older rooms, which seemed to need a little updating. But everything was in working condition and the bed was comfortable, so I didn't complain. The housekeeping team did a very good job of cleaning, and making sure they got in early instead of waiting late like some hotel chains do.

The breakfast buffet was ok. They did have quite a bit of options, but it wasn't the best buffet I've ever had. The mickey waffles were a nice touch. Too bad they were cold :(

The worst thing about the hotel was the elevator. It was so SLOW!! It was by far the slowest elevator I'd ever seen in my life. When I was alone I just took the stairs (which are way on the other side of the lobby) because I would still get to my room faster than using the elevator. Surely there's something they can do about that.

Overall, the hotel met my needs for the weekend so I was happy. Not sure I'd stay there again though, unless I'm traveling with a large group.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsWahine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 March 2012

We stayed here two years ago and thought it was a decent place, so re-booked for this week. The staff has not been friendly or helpful at all.

When we checked in yesterday, I asked whether they offered wheelchair assistance to their guests, just to get around from room to pool to snack bar, etc... I was told that they had one, but that someone was using it. I had just broken my foot, so it was a recent, and immediate concern. They said that I could use it in the morning, and was also told that I could get the phone number for a local service that rents them.

So this morning, while my family is at the parks, I thought I'd sit by the pool. I get ready, and call downstairs to ask for the wheelchair. THe person says that they don't have one. I explained the conversation yesterday, and they say they'll call me back. When they do, they say that they can't find it.

I hobble downstairs on crutches, and ask at the desk, explaining what I was told last night. The man there, Trey, denies ever telling me that there was one available to use. Right in front of me, told two coworkers that what I was saying wasn't true.

I asked about the pool food bar, as I was hungry. They said that it opened at 3, but that they'd probably only do hotdogs today, as there was a big group coming in. What?

I asked for a manager, and he/she conveniently wasn't available until tomorrow, after I check out. I asked about the name of someone on their "Manager on Duty" board, and they said that was only the engineer. What?

THen they all just stood there, halfway looking, and halfway pretending that I was no longer an issue. No offers of assistance, no customer service.

Our family and friends will not be coming back here again.

Cannot believe I was treated this way.

Room Tip: Just look elsewhere if you want someone to treat you with a little decency.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Maingate East

Property: Comfort Suites Maingate East
Address: 2775 Florida Plaza Blvd, Kissimmee, FL 34746-4701
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kissimmee
#6 Romantic Hotel in Kissimmee
#9 Business Hotel in Kissimmee
#12 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): €
Hotel Class:3 star — Comfort Suites Maingate East 3*
Number of rooms: 198
Official Description (provided by the hotel):
This Kissimmee hotel is located just 2 miles from Walt Disney World Resort and is a Disney Good Neighbor Hotel. Enjoy the great amenities at this hotel in Kissimmee like flat screen TV's, quad charging stations, complimentary deluxe hot & cold buffet breakfast and complimentary scheduled shuttle to all major Orlando theme parks. Relax by the outdoor pool or whirlpool spa any time day or night, or have a drink at Barracuda Bart’s poolside bar. The hotel is close to Osceola Heritage Park, Silver Spurs Arena and Disney ESPN Wide World of Sports. Bring the family to Comfort Suites Maingate East where great memories are made! ... more   less 
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Also Known As:
Comfort Suites Maingate East Hotel Kissimmee
Comfort Suites Kissimmee
Comfort Maingate East
Kissimmee Comfort Suites
Comfort Suites Maingate East Kissimmee, Florida

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