Loved the place, it was immaculate. The heated pool felt incredible after those long days at the theme parks (the kids loved the pool as well). The location is essentially perfect, it is located about 15-20 minutes from the Disney parks and about 30 minutes from Orlando airport. Customer service was spectacular. I had left a sweater of mine at the house the day that we checked out and with out any problem what so ever they mailed me the sweater back with ease. I had a great time at Florida and at the Villa and hope to be able to book the same place in the future.