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“Beautiful Retreat”

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Sunset Key Cottages
Ranked #23 of 51 Hotels in Key West
Certificate of Excellence
Reviewed 29 October 2017 via mobile

We travelled with another couple and stayed in the three bedroom ocean front cottage last week. We didn’t realize that we booked our travel during Fantasy Fest in Key West. What a fantastic place to come home to after that craziness. It’s such a quiet, beautiful retreat that makes you sigh when you step off the ferry. It’s a five minute ferry ride from Key West and it runs every half hour. The staff and residents at Sunset Key are so friendly that you feel like you’re part of their family. The concierge staff greet you when you arrive and remember your name every time you see them, as does everyone that works there after they meet you once. Every morning we were given a basket of croissants, muffins and fruit and a little treat each night. The pool was very relaxing and we never had a problem finding chairs. The bartenders are amazing. We watched Paul take a bucket of beer to the beach during a downpour without so much as a complaint. We were lucky to meet Paul, Lou, Catalina and Tim during our stay and they are all ready to make you some fantastic drinks. We ate a lot of meals at Latitudes and were never disappointed. All of their food is fantastic and be sure to leave room for dessert and an espresso martini. You’ll be glad you did. We noticed there were a lot of guests that return every year and we’re sure we’ll be joining that crowd.

Stayed: October 2017, travelled with friends
Thank epps97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear epps97:

What a great review, thank you for taking time out of your day to share your experience with us. We're so fortunate to have such a wonderful staff & friendly homeowners. I will make sure we recognize Paul, Lou, Catalina and Tim for providing you with such great service. Additionally, I'm really happy to hear that you'll be returning as frequent guest of ours. I hope that I have the opportunity to personally meet you during your next visit, until then....

Safe travels,
DJ McCarthy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 699 reviews

Reviewed 16 October 2017

We came down with a large group and this place was perfect. The staff was amazing, the cottages were perfect and the views / setting were beautiful! This is a perfect place for some much needed down time, a wedding, corporate event etc.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Nicole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear Nicole K.:

Thank you so much for your kind words and great review of our resort. I'm glad to hear you felt our staff was amazing and property looked beautiful. Our staff all work hard to provide the best service and product possible for our guests.

We truly hope to see you return to our little paradise in the near future.

Sincerely,
DJ McCarthy

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Reviewed 16 October 2017 via mobile

Sunset Key Resort is open and ready for business. I just returned tonight from a 3 night stay and I have to say I was completely spoiled by the attentive staff, emaculate cottages, beach with a hammock hung from palm trees and beach volleyball, refreshing pool and pool bar, many excursion choices and endless tranquility. It was nothing short of paradise. Their hard work to pick themselves up from Irma is evident. KEYS STRONG!
Big Pine Keys and neighboring Keys are still recovering from Irma and will be for a while, BUT, Key West is open and beautiful and ready for business.

Stayed: October 2017, travelled as a couple
2  Thank WaxhawMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear WaxhawMom:

On behalf of the staff at Sunset Key Cottages we wanted to thank you for choosing us for vacation destination. Your comments regarding the staff, cleanliness of the property after Irma are truly appreciated. We pride ourselves on giving the best possible service to our guests no matter the circumstances.

Again, thank you for staying with us; we look forward to having you as our guest hopefully in the near future!

Warmest Regards,
DJ McCarthy

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Reviewed 15 October 2017

First class service in one of the most beautiful places i have been. Once you arrive the setting immediately puts you on island time. Amazing to see how quickly they have gotten back up and running after hurricane Irma. Cant think of a better place to have your special event whether it be a corporate event or wedding.

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
3  Thank taweaver2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 17 October 2017

Dear taweaver2017:

Thank you for choosing Sunset Key Cottages for your recent Key West stay.

Thank you for taking the time to share with us your experience. We are delighted to hear that you felt that our resort was "First Class". We truly appreciate you sharing your comments with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
DJ McCarthy

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Reviewed 15 October 2017 via mobile

We came down from the Carolinas with a large group and this place was everything we needed it to be. The staff was friendly, attentive, and frankly, they were like family to us (only better - LoL). This was our second time staying at Sunset Key and all I can say is “Wow”!

I’d like to personally acknowledge Robert (waiter) and Danilo (bartender) who we were able to get to know a little bit and those young men truly exemplified outstanding service. Everyone did.

Sunset Key, you’re the best!

Stayed: October 2017, travelled as a couple
4  Thank Damon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear Damon A.:

Thank you for sharing with us your experience and this awesome review. Our staff work hard at providing the best resort experience and service possible. We appreciate your acknowledgement of Robert, Danilo and the Sunset Key staff. I'll make sure they're recognized for their service to you. We hope to see you again in the near future.

Kind Regards,
DJ McCarthy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunset Key Cottages

Address: 245 Front Street, Key West, FL 33040-8313 (Formerly Sunset Key Guest Cottages, A Westin Resort)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Key West
#6 Top resorts Hotel in Key West
#6 Spa Hotel in Key West
#9 Luxury Hotel in Key West
Price Range: €709 - €1,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Key Cottages 4*
Number of rooms: 27
Official Description (provided by the hotel):
Sunset Key Cottages is a secluded tropical island sanctuary located just 500 yards off the coast of Key West, featuring private cottages. ... more   less 
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Also Known As:
Sunset Key Guest Cottages, a Westin Hotel Key West
Westin Key West
Key West Westin
Sunset Key Cottages Guest
Sunset Key Cottages Key West, Florida

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