We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (753)
Filter reviews
753 results
Traveller rating
502
145
59
25
22
Traveller type
Time of year
LanguageAll languages
More languages
502
145
59
25
22
Show reviews that mention
All reviews bedroom cottage the cottages private island breakfast basket minute ferry ride three bedroom every morning tennis courts zero entry full bathrooms concierge staff every half hour always on time your luggage beach service partial ocean view ocean front
Filter
Updating list...
50 - 55 of 753 reviews
Reviewed 16 October 2017

We came down with a large group and this place was perfect. The staff was amazing, the cottages were perfect and the views / setting were beautiful! This is a perfect place for some much needed down time, a wedding, corporate event etc.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Nicole K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear Nicole K.:

Thank you so much for your kind words and great review of our resort. I'm glad to hear you felt our staff was amazing and property looked beautiful. Our staff all work hard to provide the best service and product possible for our guests.

We truly hope to see you return to our little paradise in the near future.

Sincerely,
DJ McCarthy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Sunset Key Resort is open and ready for business. I just returned tonight from a 3 night stay and I have to say I was completely spoiled by the attentive staff, emaculate cottages, beach with a hammock hung from palm trees and beach volleyball, refreshing pool and pool bar, many excursion choices and endless tranquility. It was nothing short of paradise. Their hard work to pick themselves up from Irma is evident. KEYS STRONG!
Big Pine Keys and neighboring Keys are still recovering from Irma and will be for a while, BUT, Key West is open and beautiful and ready for business.

Stayed: October 2017, travelled as a couple
3  Thank WaxhawMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear WaxhawMom:

On behalf of the staff at Sunset Key Cottages we wanted to thank you for choosing us for vacation destination. Your comments regarding the staff, cleanliness of the property after Irma are truly appreciated. We pride ourselves on giving the best possible service to our guests no matter the circumstances.

Again, thank you for staying with us; we look forward to having you as our guest hopefully in the near future!

Warmest Regards,
DJ McCarthy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

First class service in one of the most beautiful places i have been. Once you arrive the setting immediately puts you on island time. Amazing to see how quickly they have gotten back up and running after hurricane Irma. Cant think of a better place to have your special event whether it be a corporate event or wedding.

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
4  Thank taweaver2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 17 October 2017

Dear taweaver2017:

Thank you for choosing Sunset Key Cottages for your recent Key West stay.

Thank you for taking the time to share with us your experience. We are delighted to hear that you felt that our resort was "First Class". We truly appreciate you sharing your comments with us so that we may continue to deliver exceptional service in the future.

Kind Regards,
DJ McCarthy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

We came down from the Carolinas with a large group and this place was everything we needed it to be. The staff was friendly, attentive, and frankly, they were like family to us (only better - LoL). This was our second time staying at Sunset Key and all I can say is “Wow”!

I’d like to personally acknowledge Robert (waiter) and Danilo (bartender) who we were able to get to know a little bit and those young men truly exemplified outstanding service. Everyone did.

Sunset Key, you’re the best!

Stayed: October 2017, travelled as a couple
5  Thank Damon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 31 October 2017

Dear Damon A.:

Thank you for sharing with us your experience and this awesome review. Our staff work hard at providing the best resort experience and service possible. We appreciate your acknowledgement of Robert, Danilo and the Sunset Key staff. I'll make sure they're recognized for their service to you. We hope to see you again in the near future.

Kind Regards,
DJ McCarthy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

We were the first people to stay there after hurricane irma went through and the staff could not be any more helpful! we were applauded coming off the ferry ride to the island because everyone just wanted to begin their lives again and start working properly. We had an issue with our door being a little sticky to open, but the staff were all eager to help and gave us complimentary champagne and cheese platter to compensate. Amazing little cottage and the staff were really friendly

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Alisha F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DJ M, General Manager at Sunset Key Cottages, responded to this reviewResponded 17 October 2017

Dear Alisha F.:

Thank you for choosing Sunset Key Cottages for your recent Key West stay.

It is our goal to provide exceptional service to our guests although your stay was extra special to us especially after all we've been through post hurricane Irma. We truly appreciate your patronage and hope you'll return soon.

Kind Regards,
DJ McCarthy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews