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Reviews (2,872)
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All reviewssunset piermallory squarehot tin roofliquid loungejunior suiteend of duval streetocean frontwatched the sunsetpartial ocean viewperfect locationwhirlpool tubcruise shippool staffoverlooking the waterfrozen towelssunset celebrationpool area
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Reviewed 2 April 2018 via mobile

Amazing location! Couldn’t ask to be in a better spot. Staff was helpful and friendly. View was amazing. Room was almost perfect. We needed a roll away bed because son and daughter are not going to share pull out couch. All that was available was an air mattress. For the cost per night of the hotel you would think they would have more than air mattresses. We survived. Pool was nice. We all had a great time! Would defiantly stay here again.

Stayed: March 2018, travelled with family
Thank karnoldnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 3 April 2018

Thank you Karnoldnyc! We appreciate your review and comments. We have forwarded your comments regarding roll away beds vs air mattresses to the appropriate teams for consideration. We truly appreciate your feedback and hope to welcome you back soon.

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Reviewed 1 April 2018 via mobile

This was a great hotel with a fantastic location at the end of Duval street. We stayed in king size ocean view room with pull out couch. The concierge Patrick was outstanding he really gave us great direction on what to do and where to eat especially after our planned scuba trip fell through due to high winds. We were staying with 20 year old and 12 year old and we all had a great time.

Stayed: March 2018, travelled with family
Thank kpbgmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 2 April 2018

Thank you! We are very excited you and your family had a great time! Thank you for sharing your experience.

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Reviewed 30 March 2018

Yes..It is in the mainstream of wild and wooly key west, cruise ships, all night parties, but at the same time quiet and distinguished so you can recede from the wonderful madness to a quiet tranquil room and enjoy the sunsets and cruise ships of Mallory Square.
In spite of the noise and wildness of Spring Break the Hotel managed to keep the Breakers under control..unlike the adjoining properties..and fun was had by all and the noise subsided by midnight. The hotel was clean and efficient and very vigilant about keeping guests and visitors under a watchful eye-not Gestapo like but just enough that the little kids were not at risk and could have a good time as well.

Room Tip: Ask about upgrades..85% full six weeks out but you can try
  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Service
Thank bizfixer2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 2 April 2018

Thank you so much bizfixer2000! We truly appreciate your review and comments! We hope to see you again soon.

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Reviewed 29 March 2018

Great location with a beautiful ocean backdrop. We stayed a week in Key West at the Ocean Key Resort - the room was excellent and the staff very attentive. The only downside was cost given the amount of taxes that are added to the bill including Resort tax, Occupancy tax and Sales tax which then brings into question overall value for money.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Joe E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 2 April 2018

Hi Joe, Thank you for your review and the opportunity to host you for your week long Key West visit. We sincerely hope that the service and staff add the value to make up for the state and local taxes.

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Reviewed 28 March 2018

The facility was awesome; staff most pleasant and goes out of your way to make sure you are happy; the view indescribable; the food at Hot Tin Roof - the very best we have had in a long time. Sunday brunch absolutely incredible

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mshefrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanKey, Guest Relations Manager at Ocean Key Resort & Spa, responded to this reviewResponded 2 April 2018

We are thrilled you had a great time mshefrin! Thank you for your review and comments.

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