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“Hope to return-awesome place to visit, great experience at this hotel”

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Sheraton Suites Key West
Ranked #34 of 51 Hotels in Key West
Certificate of Excellence
Reviewed 26 February 2012

We were here with a group and this hotel had been chosen by a member of our party. We were extremely pleased with the accommodations. The rooms were spacious, clean, comfortable and quiet. We found the front office manager, Fotis, to be very helpful. Thoroughly enjoyed our rides into town with Mr. Ed, a shuttle driver with class, and a fount of information (he also has a supply of good coupons as does the concierge).

Our first morning there we woke early and walked to Publix (about 4 miles away-there are closer stores and shorter routes if you're not hikers or you can rent a scooter or bike with a basket-we brought backpacks). Bought about $40 worth of fruits, bread, peanut butter, cheese and a lemon pepper chicken which we brought back to the hotel for lunch. We enjoyed the walk along Roosevelt Dr. sidewalk (cross the street in front of the hotel near Smathers Beach). The room came equipped with a small refrigerator, microwave (good for popcorn), coffeemaker and sink. The food was great to have throughout the week for light lunches/picnics and snacks. The hotel does give you a complimentary water every day as well as Starbucks coffee and tea. We had a lunch and a dinner at the hotel which we enjoyed.

We were so busy with activities in Key West that we only got a chance to use the pool and hot tub once. Was even able to do some short laps diagonally across the pool.

There are a lot of great places to visit in Key West. We enjoyed our visit to Dry Tortugas National Park (took the boat-it leaves early in the morning and this was the one time we could not get a shuttle-they told us the only shuttles running that early were going to the airport. Do be sure to book your shuttles at the front desk, a day in advance if possible.) This is a full day if you take the boat. The trip includes a brief visit to the fort, breakfast, lunch and time for snorkeling. We snorkeled around the fort and saw a school of fish and 6 barracuda on the side of the fort in shadow. We also took a Sunset Watersports catamaran to a reef near Sand Key Lighthouse for snorkeling. Saw a lot of marine life including a nurse shark. Bonus on the way back was a porpoise show which the boat's captain spotted and stopped for. Went kayaking, checked out the view from La Concha Hotel observatory downtown (free for non-guests after 3PM and you can take an elevator to the top-for those of you who get vertigo climbing the stairs at the lighthouse!), enjoyed swimming and snorkeling at Fort Zachary Taylor State Park and a visit to the Museum of Art and History at the Custom House among other things. We really hope to return as there is sooo much more to do and see.

Room Tip: We requested a quiet room and 349 was great.
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  • Stayed: February 2012, travelled with family
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1  Thank zulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this reviewResponded 28 February 2012

Dear Guest:

I have read your review and we are so happy you enjoyed your stay with us at the Sheraton Suites as well as all the amenities the hotel has to offer. It is wonderful to hear you enjoyed so many of the wonderful activities Key West has to offer. Thank you for taking the time to write this review and we look forward to your return visit.

Sincerely,

Hotel Management

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Reviewed 26 February 2012

Stayed for 2 nights. Best hotel bed ever and the hotel was immaculately clean. Stayed in an oceanfront room. Nice view during the day but we were so busy during the day we spent little time on the balcony. Not much of a view at night, if you plan to sit on the balcony at night, I would suggest getting a pool view room. The pool area and courtyard are beutiful and the pool had color changing lights with a waterfall, very pretty at night. Other reviews mentioned that Smathers Beach had a funny smell, we did not notice this during our stay. Went to both Smathers and Fort Zachery. Both beaches were nice, Fort Zachery had a concession stand. Overall it was a great stay.

  • Stayed: February 2012, travelled as a couple
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Thank PetOwnerBrooklyn_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this reviewResponded 28 February 2012

Dear Guest:

Thank you for taking the time to write this review. We are glad you enjoyed your stay at the Sheraton and that you found the hotel to be comfortable and clean. We look forward to your return visit to Key West!

Sincerely,


Hotel Management

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Reviewed 26 February 2012

Not a bad hotel, . Staff were helpful. The bed was enormous and I think you would have to try and get a balcony to enjoy the vista. The beach across the road is very clean. You can hire boats here and jets skis. There are also a number of burger/ice cream vans on the beach side of the road.
I would recommend to hire a bike from the hotel to get downtown its only 10/15 minutes smooth bike ride. Key West has plenty going on and for a sunset sail,which is almost guaranteed to be breathtaking show! I would recommend the smaller schooner, and book from your hotel or online before you go. We did and it just as well, it was mobbed at the key where people were trying to get tickets.

  • Stayed: February 2012, travelled as a couple
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1  Thank joestarrs55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this reviewResponded 28 February 2012

Dear guest:

Thank you for taking the time to write this review! We are happy to hear you enjoyed your stay at the Sheraton Suites and you found the staff helpful. We look forward to your return visit to Key West!

Sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2012

With so many places to choose from in Key West, we chose this hotel because it was a suite hotel and we were traveling with out 2 boys, 17 & 14, and having the extra room with a sofa bed made the stay so much easier and cheaper then sharing a room with 2 beds and/or getting 2 rooms. Also, since it was a Sheraton, and being that it was our first time down to the Keys in 20 years, I knew it would be clean and accommodating.

Location: While you will need a car, take a cab or the shuttle bus to get to Front and Duval, the location is still very good. Right across from Smathers Beach, makes this a great place if you have kids with you. Smathers is the best beach on Key West, though that does not say much. As far as the beach part, it is really good, but the water is a bit dirty and swimming is not that great, but that is true for all of Key West. Cabs are $4.50 per person door to door anywhere in old town to the hotel.

Room: The room was clean and just what I expected from a recently renovated Sheraton.

Lobby/Pool: the lobby and pool were really nice, with a restaurant and outside pool.

Overall: I found this to be a great place with some character and just what a key west hotel should be. It is not a beach hotel, or a Caribbean style resort. It is a courtyard style place that offers a great rooms and atmosphere for a great price. Key West is not a Beach Resort town and the hotels represent that. I would recommend this Hotel for Families mostly. Couple may want to go to old town and stay in a bed and breakfast. TIP: Get the room rate with the included breakfast for 2...it is a big savings. If you have kids, alternate eating at the hotel and getting a bite at a local place. You can use the Breakfast vouchers all week and if you skip a day, you can use 4 on another day to pay for the kids.

Room Tip: Become and SPG Member and try to get an SPG room if you can not get a pool or ocean veiw. Honestly...
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  • Stayed: February 2012, travelled with family
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Thank Salvatore D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this reviewResponded 28 February 2012

Dear Guest:

Thank you for taking the time to write this review. It was nice to hear you enjoyed your stay with us at the Sheraton as well as the amenities. We look forward to your return visit to Key West!

Sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2012

The hotel staff was friendly and inviting. The hotel property and rooms was impecably clean and there were so many nice extras. They thought of everything. This was the cleanest hotel I have ever stayed in. Housekeeping did an outstanding job of making the room look brand new every day and was very accomodating when we asked for extra coffee supplies. Starbucks Coffee in the room was awesome. Nothing compares to the Ocean/Beach views from every window and the balcony. What a beautiful and peaceful hotel. We can't wait to come back and bring the whole family. The pool area and outside restaurant were relaxing and the service was great. Thank you for making my first trip to Key West so enjoyable.

Room Tip: Free shuttle to town was awesome. This was by far the nicest hotel on the island with beach views...
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  • Stayed: February 2012, travelled as a couple
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1  Thank angelgloria02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this reviewResponded 28 February 2012

Dear Guest:

We read your review and are very happy to know you enjoyed your time at the Sheraton Suites and we hope to see you again very soon for your next stay in Key West!

Sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 51 Hotels in Key West
Price Range: €203 - €572 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida

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