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All reviews mary esther front desk great hotel staff was helpful and friendly bowling tournament breakfast staff clean rooms shopping and restaurants special thanks air force mini vacation yogurt enjoyed our stay parking lot easy access stay there again beaches
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Reviewed 3 April 2018 via mobile

Husband and I arrived to Fort Walton early for our Destin Vacation. They let us check in early around 12:30. Check in was a breeze, and front desk clerks were extremely friendly. On the nights we went to dinner, front desk clerks even wished us a good evening out. Room was spacious and very clean! Very impressed with the cleanliness. The continental breakfast was good. Lots of choices and very fresh! Coffee was awesome (I got the breakfast blend). The breakfast buffet attendants were friendly as well, greeting us with “Good Morning.” We called for two pool towels and they were brought to us within mins, however, the towels were extremely small. Also, just a heads up, they charge a $50 security deposit, but we were aware of it...but some may not think to ask. Overall, this place is great, and shows they have wonderful management. Keep up the great work guys! :)

Stayed: April 2018, travelled as a couple
1  Thank sunandsand82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin P, Director of Sales at Holiday Inn Express & Suites Ft Walton Bch - Hurlburt Area, responded to this reviewResponded 3 July 2018

Dear sunandsand82,

We are so glad that we were able to help make your vacation a success! Our staff strives make guests feel welcomed and we strive equally hard to ensure that our hotel is extremely clean! We are glad to know that we are succeeding at both! Our fresh breakfast options are always sure to please and our coffee is awesome! Thanks for sharing your review! We hope to see you and your husband again soon!

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Reviewed 7 November 2017

My wife and I arrived very late (1:30am) and due to unforeseen circumstances were not able to stay at the original location we had planned. Thankfully, the Holiday Inn Express Hotel & Suites Fort Walton Beach Northwest had a room available, and at a very good rate for the area. The staff was extremely friendly and helpful to us at a very stressful time. We had a double queen room which was clean and comfortable. Breakfast was good, despite not having many healthy choices aside from some fruit, yogurt, and cereal. Thank you to the people at Holiday Inn Express for making the best of a frustrating situation.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 25MandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander S, General Manager at Holiday Inn Express & Suites Ft Walton Bch - Hurlburt Area, responded to this reviewResponded 9 November 2017

Working at the hotel is only our team's part time job. Full time we are all actually super heroes. Glad we were able to combine the two for you. In all honesty, making an impactful difference for our guests is what brings a smile to our face. I am thankful that you chose our hotel and glad you enjoyed your stay. Hope you come by and see us again.

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Reviewed 23 October 2017

We have stayed here several times for business. The location is convenient to all of Fort Walton Beach, including the beach after work hours. We choose this location to avoid all the beach traffic during the season, and the hotel has never disappointed us. The rooms are spacious and the beds comfortable.

Room Tip: Select a room on the back side of the hotel for extra quiet
  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Lancealot13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017

although a little bit difficult to find due to City boundaries vs. street names (coming from west on US-98 don't drive until Ft. Walton, but you have to turm already in Mary Esther , then you'll cross over again into Ft. Walton) it was a pleasant experience : friendly Service, nice Hotel, spacious, quiet & clean rooms with clean bath with good shower, complimentary Continental breakfast ok, WiFi well working,

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank globalJuergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

The room was very clean. The bed was firm but I manage to get a good night sleep. The breakfast was excellent. The location is close to the Beach, Shopping and Restaurants. The staff was helpful and friendly.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank 931keithd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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