I've personally had several massages at various types of spas. This was my first time at this spa and I chose the 30 minute neck, back and shoulder massage. That was hands down the best "standard" massage I've ever had! I'm so sorry that I do not remember the lovely woman's name. But she was excellent! I typically go for a deep tissue massage but my husband and I had been working out much harder the last couple of weeks leading up to vacation so I was extra sore and didn't think a deep tissue would feel so great. However, the lady that gave me the massage applied the perfect amount of pressure for my needs and yet it was extremely soothing! Many spas include aroma therapy as an added value service. Esterra Spa did not but that did not take away from my enjoyment in any way, just something worth noting. So I was more than pleased with mine! My husband actually loves a spa way more than I do so he's the one to please. He got the Anti-Aging facial and was in heaven! I am writing this review 5 days after he had the facial and I can honestly say his skin still looks pretty fantastic! I also have to give kudos to the receptionist. She was super friendly and helpful! This spa is a hidden little gem on the Island!