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Crowne Plaza Fort Myers at Bell Tower Shops
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Reviews (796)
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436
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All reviewsshoeless joessports barstacy annbell towermovie theaterfront deskfifth floorihg memberpool areabreakfast buffetbusiness triprestaurants within walking distancehome away from homethe entire staffbed was comfortableenjoyed my stayshuttle service
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30 - 35 of 796 reviews
Reviewed 21 November 2017

Score 9.9, nearly perfect. Great room, comfortable bed, super service, very convenient. Only spot lacking - the business center. Old slow dated PCs, dead printer and terrible Wi-Fi connection in there. Other than that, fear not - this hotel performs like a champion. Great value when visiting Fort Myers.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this reviewResponded 24 November 2017

Dear Jim G,
Thank you very much for the nice review of your stay at the Crowne Plaza Bell Tower Shops. We were happy to hear you enjoyed our guest rooms and our customer service. And we will take a look at the issues you noted in the business center. Normally everything works very well there. We look forward to seeing you again soon.

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Reviewed 21 November 2017 via mobile

I work for an airline and spend more nights in hotels than I do my own home. I love this place, it is always friendly, clean and convenient. The food at shoeless Joe's is excellent. And you couldn't ask for a friendlier staff. I also need to give a special shot out to Bill the Bellman who goes above and beyond to make sure each guest feels welcome. Thanks for what you do!

Stayed: November 2017, travelled on business
Thank andtomwatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this reviewResponded 22 November 2017

Dear andtomwatts,
Thank you very much for the nice review you recently completed concerning your stay here at the Crowne Plaza Fort Myers. We appreciate our crew guests and are happy to hear you enjoy our hard working staff and thanks for the special shout out to Bill. We will make sure he knows. We look forward to seeing you again soon. Safe and happy travels to you.

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Reviewed 20 November 2017 via mobile

We spent 3 nights here. We just stayed in Crowne Plaza in Chicago, and what a difference. This place needs a face lift, stat! Front desk was helpful and friendly. Room was a let down. Specially bathroom. That was plain straight dirty looking. It had mold looking like stains on walls and floor. Tub was old and tired looking. We had some bugs crawling on the dresser second and third night. Over all the whole place looks old. We did not try it but they have place you can eat breakfast - it looked ok. They also have a sports bar with fairly large patio sitting. They do have a shuttle running to the airport. Every day there was some kind of event in the evening so lobby was very crowded. It is in the busy section of town - close to stores and restaurants- about 20-25 min to Ft Myers Beach.

Stayed: November 2017, travelled with family
Thank JackDelores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this reviewResponded 24 November 2017

Dear JackDelores,
Our sincere apologies for the disappoint you experienced during your recent stay with us. We will be reviewing you comments with the appropriate members of our team to see where we can correct the deficiencies that you noted. We thank you for taking the time to let us know and hope you may give us another try at some point in the future. We are confident you will not be disappointed again. Thank you.

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Reviewed 16 November 2017

After a long day of travel, our journey ended with a planned stay at this hotel. My wife and I had read the reviews and were just a little timid about our planned stay. Ahead of our reservation we decided to take the chance, never having stayed at this Crown Plaza. We enjoyed our one night as it turned out! We were greeted and promptly checked in. Our room was clean and inviting. Although the facility is an older building it is in good condition. The pool area was our favorite and look forward to our next stay here. We made the rounds in the shopping center, but were killing time to head over to Sanibel. The facility is about 10 minuets from RSW airport.

Stayed: November 2017, travelled as a couple
Thank Bengal50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this reviewResponded 20 November 2017

Dear Bengal50,
Thank you for taking the time to let us know about your recent stay with us at the Crowne Plaza Bell Tower Shops and we were happy to hear you had an enjoyable stay. Our location and friendly staff is something many of our guests enjoy and comment on. We will look forward to seeing you again soon. Until then we wish you safe and happy travels.

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Reviewed 15 November 2017

Jennifer Gay, the catering manager, was very helpful to us from the beginning when planning this event. The entire process was painless and she was accommodating to our needs. The room set-up was beautiful and her staff did an excellent job. I'd like to give special thanks to Billy for making the night of the event an overall success. If looking for a location to hold your event consider Crowne Plaza at Bell Tower for a pleasant and successful experience. Great Job!

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Wayne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jim L, General Manager at Crowne Plaza Fort Myers at Bell Tower Shops, responded to this reviewResponded 20 November 2017

Dear Wayne O,
Thank you so much for your nice review following the SGFOA event here at the Crowne Plaza Fort Myers. We always enjoy hearing from our guests, especially when we have met or exceeded their expectations. We will be certain to let Billy and Jennifer know you appreciated their hospitality. Thank you again for choosing the Crowne Plaza.

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