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All reviews club room beautiful atrium atrium area tri rail living room pool and hot tub tommy ft cruise lauderdale computers gm florida fll
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Reviewed 16 September 2017

Well i stayed at this hotel and i must say that i have never saw a team work so hard together to make everyone so happy and feel safe. Bill Stock was great and very on point with everything. Austin Bucholtz was very nice and very helpful. And the staff OMG julie, was so nice and very helpful. I will definitely come back thank you

Date of stay: September 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank sashagenesis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill S, General Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 20 September 2017

Dear sashagenesis,
Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Austin and Julie. I have passed along your kind words to them. I hope your next visit will be under better weather conditions so you can enjoy Ft. Lauderdale and what it has to offer without a Hurricane. Again, thank you for your feedback and we look forward to your next visit.
Sincerely,
Bill Stock
General Manager

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Reviewed 11 September 2017 via mobile

I recently made a trip to Fort Lauderdale FL this past August. It was my first time in South Florida and I have to say the staff at this hotel was outstanding. The hotel itself is clean and beautiful and the restaurant offers quality meals.One staff member in particular truly helped make sure my vacation was outstanding. Tommy went above and beyond just my hotel needs he was even able to help us plan our ventures. He is so friendly, spirited and lovable and I'm so glad I had the pleasure of staying at this hotel and meeting him.

Date of stay: August 2017
Trip type: Travelled as a couple
2  Thank Courtney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill S, General Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 20 September 2017

Dear Courtney S,
Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Tommy & the staff. I have passed along your kind words to them. Again, thank you for your feedback and we look forward to your next visit.
Sincerely,
Bill Stock
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

We loved this hotel. It was beautiful and clean with large rooms. Check in was a breeze and the front desk staff was extremely friendly even giving us a bottle of water. We stayed one night after driving down for a cruise. Easy to find and an easy drive to the cruise terminal. We will definitely stay here again.

Date of stay: September 2017
Trip type: Travelled with family
1  Thank MParkerTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill S, General Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 20 September 2017

Dear Mandie P,
Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. I’m happy to hear you enjoyed our large, clean rooms. I hope you had a Great Cruise! Again, thank you for your feedback and we look forward to your next visit.
Sincerely,
Bill Stock
General Manager

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Reviewed 8 September 2017 via mobile

I had such a great time with my family at the Sheraton's.
The staffs just great. Very family friendly, I will definitely come back again.
Last but not least Carole from bar was exceptional, she was very helpful. Also Matthew the fruit and beverage manager,he was really wonderful and professional he answered all my questions.

See you next time Sheraton staff,

Thank you for everything!!!!

Date of stay: September 2017
Trip type: Travelled with family
Thank Tia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill S, General Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 20 September 2017

Dear Tia J,
Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Matthew & Carole. I have passed along your kind words to them. The principle goal of the hotel is to provide dependable service to all of our guests. Your post helps us to know if we are attaining that goal. Again, thank you for your feedback and we look forward to your next visit.
Sincerely,
Bill Stock
General Manager

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Reviewed 6 September 2017

I've been stayed with this hotel for about 8 months already. I'm a club lounge member. Michael always make me feel like at home. He is always attentive, warm and hard working - as long as he is on duty, the lounge is kept clean and food is enough. I really appreciate it.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill S, General Manager at Sheraton Suites Fort Lauderdale at Cypress Creek, responded to this reviewResponded 20 September 2017

Dear C S ,
Thank you for taking the time to post on Trip Advisor and choosing the Sheraton Suites at Cypress Creek. Thank you also for taking the time to recognize Michael. I have passed along your kind words to him. Again, thank you for your feedback and we look forward to your next visit.
Sincerely,
Bill Stock
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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