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Reviews (3,557)
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1,378
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All reviewsevening receptionmanagers receptionmade to order breakfastpretzelsfree happy hourpre cruisecruise portcocktail hourfree breakfasttotal winewithin walking distancepool areasun trolleyhotel shuttleclose to the airportconvention centerliving room
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Reviewed 14 January 2018

.Not the Embassy Suites that I am used to. My room was not cleaned on daily basis.
The coffee maker was not cleaned. It had the leftover from the previous guest. I was for nights. It was the same when I left. They never cleaned the refrigerator, the basin or microwave. The iron board was on my way. It was outside the closet for 4 days. The bathroom was not well cleaned. The breakfast ended before the scheduled time.

Room Tip: Prefer not to show picture
  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank bvillacis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff V, Manager at Embassy Suites by Hilton Fort Lauderdale 17th Street, responded to this reviewResponded 22 January 2018

Thank you for choosing Embassy Suites Fort Lauderdale. Please accept my apologies for the cleanliness issues you encountered during your stay. The Director of Housekeeping has addressed your feedback with his team to make improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

Several times a year we go on a cruise and always stay here. We love the 2 rooms, the delicious breakfast and the Managers reception as well as the proximity to the port and airport. It is so nice to have a selection hc of restaurants as well as a grocery store and pharmacy right there. One of the best things is the helpfulness and friendliness of the staff. We have been coming there since 2002, and we always are happy to see Kathleen at the front desk. We even wait for her. After we book our trip, we book Embassy Suites even before our flights.

Stayed: December 2017, travelled with family
Thank MauraIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018

We went to the Ft. Lauderdale / Miami area to watch our Buffalo Bills play the Dolphins on New Years Eve. We got to the hotel on Friday to hang out for a couple days. The people at the hotel were very nice, great guys at valet parking, nice folks at the front desk and most important, outstanding people in the bar.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

Booked this very near to our cruise departure for 3 days before having been let down by another hotel and found this although older hotel very good. Staff lovely, excellent breakfast, nice big rooms and best of all free wine and beer for residents at 5.30 each evening. Lovely idea for guests. shuttle arranged to cruise terminal, would definately recommend.

Room Tip: Ask for higher floor
  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank helen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

My wife and I travel often and like staying at Embassy Suites. However, we found this Embassy lacking in many ways. And that is in comparison to Embassy hotels in at least 6 other cities. We checked in on Tuesday and departed on Saturday 1/13/18. The hotel appears old and in great need of a renovation. The carpets look old, worn and dirty. The internet server was down for two days. The commode in our suite would not flush completely. Smokers were prevalent at many outdoor tables around the swimming pool and dining areas which was inconsistent with a smoke free property. All in all this property did not meet the usual ES standards.

Stayed: January 2018, travelled with family
3  Thank kcracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff V, Manager at Embassy Suites by Hilton Fort Lauderdale 17th Street, responded to this reviewResponded 22 January 2018

Thank you for choosing Embassy Suites Fort Lauderdale. We appreciate your loyalty to the Hilton family of hotels. Please accept my apologies that your stay was not a pleasant one. We value you as our guest and rely on your feedback to maintain our level of excellence our guests expect.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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