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Reviews (1,304)
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All reviewscruise portacross the streetfront deskthe concierge loungeconvention centerclub levelnice hotelwithin walking distancewater taxibreakfast buffetlast minute itemssun trolleyone night stayshuttle servicecorner roompool area isnice pool
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Reviewed 26 August 2017 via mobile

Trip for business! Room was awesome and super clean! As a gold Marriott member, They upgraded me to the executive lounge and managers reception. Breakfast was the bomb! The eggs were so so but everything else rocked.
Staff super accommodating and willing to go beyond the basics.
Positives: room, staff and super close to food within walking distance!
Negatives: None!

Highly recommend staying here.

Stayed: August 2017, travelled on business
2  Thank Ajames23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

It's me again, well we're here for our cruise. Now, first the price, it wasn't bad $120 for a king. Now when you walk into the hotel, it is very nice, well done with art work & all....We walked into one room and had to turn around because of what seemed like a smoke smell, now ok it happens I understand that & the desk gave us another room w/no questions within seconds, very friendly. The rooms are clean but not as big as I thought they would be, the furniture is ok but I thought they would be bigger... now I have the hotel 3 out of 5 because for the name of this place, I'm really into names of hotels that in my mind tells me I'll get a good nights sleep but this mattress is almost a brick!!!! Only 4 pillows & they aren't the softest.. now the do have a nice 45" tv, nice LG... now they charge for parking, THAT TURNS ME OFF!!!! Over all, would I recommend this hotel, I would but it wouldn't be 1st choice, it's a very nice hotel, nice & clean but a couple of things I'm not fond of that maybe you all may not look down on.. well that's my report..

Stayed: August 2017, travelled with family
Thank Hotelbody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika B, Manager at Renaissance Fort Lauderdale Cruise Port Hotel, responded to this reviewResponded 14 September 2017

Dear Hotelbody,

We appreciate your feedback. We apologized for not meeting your expectations. We hope to have the opportunity to serve you better next time you are in Fort Lauderdale.

Sincerely,

Erika Sanchez
Assistant General Manager
95462621708

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

Stayed here two days pre cruise. The place is 10 minutes from the airport and less then 5 minutes to the cruise port. The place seems to have been updated recently, it's clean, the staff is friendly the bedding and rooms are comfortable. We used the pool which was nice and quiet. Our room included breakfast that was surprisingly good. The wait staff was friendly and attentive. They had fresh squeezed orange juice, fresh fruit, fresh eggs, sausage and bacon we were expecting the opposite. Would stay here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Lou R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Our experience was very pleasant. Sam G at the front desk was a real pleasure to deal with. He was friendly, professional and a pleasure to do business with. Nice room and great location. Would definitely come back.

Stayed: August 2017, travelled as a couple
Thank 447susan_h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017

My husband booked this room for business - he was an exhibitor at a local trade show. He had a bag of merchandise for us in his room, sitting on the table that disappeared after housekeeping came. He had purchased a painting and had it sitting upright and they laid it down and piled everything else on the table on top of it. When he complained to management, he was told that the housekeeping staff is a third-party vendor they use and they are not responsible but would ask them. Well, of course, housekeeping said they didn't take anything, so they told my husband there was nothing they could do. They were rude, uncaring, and dismissive.

Additionally, you have to join and pay for their premier membership to get free wi-fi, so be prepared to pay for your wi-fi if you don't have it. And breakfast is $25.

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank MichellefromOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erika B, Manager at Renaissance Fort Lauderdale Cruise Port Hotel, responded to this reviewResponded 19 August 2017

Dear MichellefromOxford,

Thank you for your feedback.
Please feel free to contact me to discuss further your experience at our hotel.

Regards,

Erika Sanchez
Assistant General Manager
9546261708


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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