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Reviews (2,618)
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All reviewsclub levelthe ritz carltonsalt restaurantspa poolcoastal view roomamelia islandsports barlobby loungeturn down servicegolf coursepool staffbeautiful propertyocean frontfitness centerbusiness conferencegreat beachan umbrella
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Reviewed 14 August 2017

This was our second time staying at this hotel, and as expected it did not disappoint. We greatly enjoy our date weekends here. The beach is exactly what we are looking for, and the staff they have helping with beach towels, chairs, and umbrellas are very nice and accommodating. The hotel has been updated since we were last here, and it be even more gorgeous than when we last stayed. The dining options on property are all fantastic. I look forward to visiting again, hopefully next summer!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Rockess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded 15 August 2017

Thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination. We are so fortunate to be located in such a beautiful area surrounded by incredible natural treasures. When your plans bring you to Amelia Island next, I hope you will consider joining us in our newest restaurant, COAST, which features fresh, local seafood and offers terrace dining to take in the view of the dunes and ocean. Thank you for your loyalty to The Ritz-Carlton.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017

(1st-- ) this is Valet-Only parking and you know what that means. So be prepared when you hand your car off. If you need it again, call ahead as it takes awhile to get it back again. (2nd- ) the breakfast buffet is $28 per. If you think you can't eat $28 worth of breakfast, prepare yourself for a possible 45 minute wait to get your family's 3 waffles, 2 omelettes, 1 smoothie and a few muffins. And... If you ask a server for something to carry your muffins away in she might give you a polite 'of course' and then ignore you as she sets tables. Well, a napkin works too ( 3rd- ) if you bring a personal towel from home, housekeeping might carry it away when they clean ( so long favorite little towel...). (4th- ) Beach umbrellas are NOT part of the service (5th -) The in-room dining menu clearly states that kids 2 and under eat free. But, when you order a kids entree and tell them it's for your 18 month old, they might acknowledge it and then charge you anyway. (6th-) AND don't fail to hear room service when they knock and then have to call you up (from just around the corner). Sheesh! NOW the good stuff.... (1st- ) The 'Coast' dining was excellent- from staff to meal ... (2nd-) All the food was excellent from pool to cafes... Couldn't be better. (3rd-) The ground floor access to the beach was perfect. The little bridges over the tortoise habitats were very nice. (4th-) The morning coffee in the lobby was very good. And the in-room espresso was good also. (5th-) The greeters in the the lobby were very, very, very friendly... All 57 of them. (6th- ) Rooms were quiet (7th-) AND the false fire alarm didn't last too long (although I did go ahead and get the baby out of bed and jumped out on the patio) Ive been to MANY a high end hotel and stayed longer and have never had so many odd experiences as this. Shoot, I've stayed at A VARIETY of accommodations and never had this many odd experiences!

Room Tip: Beach folks-- get a ground floor room facing the beach
  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank feltoneer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this reviewResponded 29 August 2017

Thank you for staying with us and providing your detailed feedback. We have shared it with our management team and have taken it positively and constructively. We hope you were able to speak with one of our leaders during your stay so we could assist you at that time and ensure your visit was exceptional. If you would like to share more with us, please contact Joel Walker at 904-277-1100 and he will be delighted to speak with you. It is our desire that every guest departs our resort with unique and personal memories, and that they return in the future.

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Reviewed 13 August 2017 via mobile

We were here for a business conference and really enjoyed our time at the hotel. The staff was always friendly and efficient. The weather was so nice that we spent most of our time at the pool. We loved the entertainment-the DJ on the first day and band on the second day. Servers at the pool were awesome, and the food (BLT salad) was excellent.

Our room was a coastal view since they were sold out of ocean view. We were on the 3rd floor and I would recommend requesting a higher floor for better views.
Breakfast room service was fantastic-we ordered in 2 days...always a favorite "to do" at the Ritz properties.

The shops were super cute with a Lily Pullitzer shop in the hotel and several cute boutique shops also in the hotel.

The Pub was fun for a night cap.

Overall, a great stay and would highly recommend!

Stayed: August 2017, travelled on business
Thank TravelRocks55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded 15 August 2017

On behalf of all our Ladies and Gentlemen, thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination. We are very pleased to hear of your experience in our restaurants. When your plans bring you to Amelia Island next, please consider our signature relaxation experience in the spa, Heaven in a Hammock, or a post-golf reflexology treatment. Thank you for choosing The Ritz-Carlton. We understand you have considerable options and we sincerely appreciate the opportunity to serve you.

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Reviewed 12 August 2017 via mobile

This hotel is great! Not only is it beautiful but it is casual yet high end - great mix - very kid friendly yet were didn't have kids and didn't feel like it was a kid hotel if that makes sense. Great for couples and families. Beach is beautiful and so are the grounds. Staff is all super friendly

Stayed: August 2017, travelled as a couple
Thank Kristie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded 15 August 2017

Thank you for choosing The Ritz-Carlton, Amelia Island as your luxury destination. We are so fortunate to be located in such a beautiful area surrounded by incredible natural treasures. Given our location between the salt water of the Atlantic Ocean and the inter-coastal marshes, the AAA Five-Diamond SALT Restaurant offers a memorable culinary experience that reflects our unique destination. Warmest wishes from the beaches of Amelia Island!

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Reviewed 11 August 2017 via mobile

This was a beautiful Ritz Carlton .. attention to every detail beautifully run and delicious food .. beach bar, fabulous beach, great kids club nice golf course everything you want for a family gathering and a little pampering ,

Stayed: May 2017, travelled with family
Thank darlynec2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AM L, Executive Office at The Ritz-Carlton, Amelia Island, responded to this reviewResponded 15 August 2017

Thank you for choosing The Ritz-Carlton, Amelia Island for your family's luxury beach vacation. We are so fortunate to be located in such a beautiful area surrounded by incredible natural treasures. If your travels return you to our hotel, please consider a room on our Club Level, which features a private lounge and exclusive concierge services, as well as unique culinary presentations from our Chef. Thank you for choosing The Ritz-Carlton. We understand you have considerable options and we sincerely appreciate the opportunity to serve you.

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