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Reviews (1,323)
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All reviews marble hill thermal suite sheephaven bay outdoor hot tub leisure centre bar food pancake maker guinness bread stunning views seafood platter relaxation room relaxing break first class beautiful hotel my mum second to none out of this world
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Reviewed 3 weeks ago via mobile

Have stayed in the Shandon quite a few times now and have always had a wonderful stay. The staff are always very friendly and helpful. The front bedrooms are great and the views out of them are magnificent. The improvements that have been made to the hotel over the past year are super and the new dining room upstairs is so nice. Unfortunately it wasn't open during our stay which we were disappointed about. Looking forward already to our next visit.

Stayed: October 2018, travelled with friends
Thank vaelliott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShandonHotelandSpaGM, Manager at Shandon Hotel and Spa, responded to this reviewResponded 2 weeks ago

Dear Guest

Thank you for choosing Shandon Resort for your recent break away, we are delighted that you thoroughly enjoyed your stay. Thank you for your kind reference to our fantastic team and amazing location, truly a little piece of heaven.

During the Autum/Winter season our Restaurant is closed for two evenings, we hope on your return visit that you get to experience Marbles and the magnificent views that it boasts over Sheephaven Bay.

We look forward to your return visit very soon, it will be our pleasure to welcome you back.

Best Regards

Siobhán
Shandon Resort Sales Manager

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Reviewed 4 weeks ago via mobile

Have just visited the Shandon for the 4th time and once again they didn’t disappoint! I cannot rate the staff highly enough, in particular Antoinette who served our afternoon tea. She is so friendly and nothing was a problem. Food is also first class and as for location - nothing comes close! This hotel holds a little piece of my heart! I will be back!

Stayed: October 2018, travelled with family
Thank crawfordgil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShandonHotelandSpaGM, Manager at Shandon Hotel and Spa, responded to this reviewResponded 2 weeks ago

Dear Guest

On behalf of Team Shandon thank you for your fabulous review, we are delighted that you chose to come back for your 4th visit. I am delighted that we continue to meet and exceed your expectations and that Shandon Resort has become very special to you.

You are a very valued guest and we will continue to ensure our continued personal commitment on your 5th visit!

A warm Shandon welcome awaits your return.

Kindest Regards

Siobhán
Shandon Resort Sales Manager

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Reviewed 4 weeks ago via mobile

Thank you for all the attention to detail during our recent stay and a massive thanks to Helena Gallagher for her welcome on arrival. Everything was perfect from the suite,use of the thermal suite and the food ... thank you we look forward to returning

Stayed: October 2018, travelled as a couple
Thank jennifer m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShandonHotelandSpaGM, Manager at Shandon Hotel and Spa, responded to this reviewResponded 3 weeks ago

Dear Jennifer

Thank you for choosing Shandon Resort for your recent Anniversary Celebrations, it was our pleasure to welcome you. We take huge pride in our attention to detail and guest service excellence standards.

Thank you for your kind mention of our Guest Relations Manager Helena, she is an ambassador of the vision of Shandon Resort and epitomises our hospitality ethos which is to ensure that all our guests receive a warm and courteous welcome and a memorable stay.

We look forward to your return very soon, assuring you of our continued personal attention.

Kind Regards

Siobhán
Shandon Resort Sales Manager

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Reviewed 4 weeks ago

The staff were fantastic. The meal in the Marbles Restaurant was excellent and the room was superb. I would recomend The Shandon for a relaxing, peaceful holiday or short break. It is a great starting place to visit so many tourist attractions.

Room Tip: Accessibility for older clients Rooms on 2nd,3th and 4th floors have great views.
  • Stayed: October 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank francesblack77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShandonHotelandSpaGM, Manager at Shandon Hotel and Spa, responded to this reviewResponded 3 weeks ago

Dear Frances

On behalf of our team thank you for your fabulous review and kind reference to our fantastic staff and excellent hospitality. It was our pleasure to have you as our guests, thank you for choosing Shandon Resort.

Coastal Dining in Marbles Restaurant is certainly an unforgettable experience and one to cherish. Thank you for your recommendation and we look forward to welcoming you back in the near future.

Warmest Regards

Siobhán
Shandon Resort Sales Manager

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Reviewed 4 weeks ago

A/A
We were in an executive room, the view was amazing enhanced by the weather but hey you don’t go to Donegal for the weather.
The room could do with a bit of a facelift. We could still smell stale cigarette smoke from way back yonder.
The bath room could be enhanced by an update.
The house keeping staff were excellent, pleasant and courteous.
We don’t like the buffet type breakfast, cooked food always seems to be sitting forever. This is just a personal opinion.

Room Tip: 4th floor views amazing, not sure what the 5th is like
Stayed: October 2018, travelled as a couple
Thank 7scruffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShandonHotelandSpaGM, Manager at Shandon Hotel and Spa, responded to this reviewResponded 3 weeks ago

Dear Guest

Thank you most sincerely for your kind and honest review, your feedback is extremely important to us as we truly appreciate our valued guest opinions.

Thank you for your reference to our wonderful team and their excellent hospitality skills, they are an absolute credit to the smooth professional day to day operations of the Hotel. Our refurbishment project is currently underway and a lot of our guest rooms are being updated.

Our location is truly magical and the views entice guests to return time after time for a well earned break away. We hope you will return to Shandon Resort soon, a warm Donegal welcome awaits.

Kindest Regards

Siobhán
Shandon Resort Sales Manager

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