I was born in Philly and I can attest that the cheesesteaks are the real deal here! The staff treats the customers MUCH nicer than the gruff workers at Pat's Steaks in South Philly. =) There are extras that you would normally only see in Philly like Birch Beer, real Italian water ice, and Herr's potato chips. I would have like to see diet Birth Beer but oh well, you can't be too picky. A coouple negatives: I was disappointed that the convenience store carried Hostess cakes instead of Tastykakes. There are only about 4 stools at a counter, plus one small table that seats 2 people.