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“Reasonable Courtyard”

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Courtyard Hotel Port Elizabeth
Ranked #11 of 13 Hotels in Summerstrand
Reviewed 24 February 2016 via mobile

Nice rooms with view at the ocean. Unfortunate not a restaurant and no elevator when your at the lower floors. Rooms need upgrade. Staff friendly and breakfast is fine. But have been in better Courtyards, they need to modernise reaching the real Courtyard level.

Stayed: February 2016, travelled on business
Thank SpieringsJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Port Elizabeth, responded to this reviewResponded 26 February 2016

Thank you for staying with us and we are so glad that you had a great stay with us! We will definitely take your suggestions into consideration as we continually strive to improve our customer service and satisfaction. We look forward to welcoming you back soon.

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32 - 36 of 156 reviews

Reviewed 7 February 2016

Stayed for 3 nights. Hotel building is lovely and spacious, reception staff very helpful and friendly. I emailed before our stay to arrange a shuttle pick up from the airport which was 80 ZAR (about £3.50) and just added to our bill so all very easy. We used the same company for our transport to and from the cricket stadium so deficit recommend using..safe, reliable and cheap. We had a ground floor room with ocean view which was great, French doors onto a lawn with chairs. Bed was huge and very comfortable and the room had a well equipped kitchenette, good air con. There is a free guest laundry facility onsite and a free drinks and canapés session 5-7 every evening. Lovely restaurant directly opposite (BlueWater ) where we had breakfast sat overlooking the sea on two mornings and a sports bar/grill (Barneys) which was a bit noisy live music wise on the Saturday. Boardwalk (shops, cafes, restaurants, casino) is next door. Only negatives...free wifi was terrible, would not stay connected more than 30 seconds most of the time, funny smell in bathroom when shower drained and the hotel breakfast had no toast just lots of sliced bread. All In all though great value for money and would definitely recommend

Room Tip: Sea front view is a must but opposite Barneys can be a bit noisy so ask for the other end of hotel
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  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Jo_JohnK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Port Elizabeth, responded to this reviewResponded 16 February 2016

Hello, thank you for staying with us and for leaving us a review. We are chuffed to hear that you enjoyed your stay and would recommend our hotel. Sorry that the wifi was intermittent (this should not have been the case), also about the bathroom smell and toast. We will look into both of these matters. Hope to see you again soon.

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Reviewed 7 January 2016

We stayed for nearly a week in October 2015. Gail at Pembury tours arranged our room with breakfast included for about the same price we could book online without. Breakfast was wonderful! View from our room was fantastic, parked right in front of the room but balcony with ocean view on the other side. Large suite with kitchen/living area and separate bedroom. Bathroom was huge with large soaking tub, x-large walk in shower and separate toilet. Very clean. Requests to the reception were met quickly and kindly. Had an issue with no computer working in the lobby for several days and when we wanted to print boarding passes, but nothing to change my opinion of the hotel. We felt safe there and in that area and I am not sure we would have in other areas of the city. Many dining options in a safe walking distance.

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank janet0508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Port Elizabeth, responded to this reviewResponded 15 January 2016

Thank you for staying with us and for the great and wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

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Reviewed 5 January 2016

This is not my first visit to the PE Courtyard hotel, and was still an enjoyable experience. Well situated hotel with all that one could need, being close to a number of restaurants and pubs right on the beachfront, along with the Boardwalk Casino Complex. Rooms are comfortable with added amenities in the form of a nicely concealed kitchenette.

Room Tip: Request a sea facing room as there are a on the side of the hotel that have a more restricted view a...
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  • Stayed: December 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Semae5529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Port Elizabeth, responded to this reviewResponded 15 January 2016

Thank you for staying with us and we are so glad that you had a great stay with us! We look forward to welcoming you back soon.

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Reviewed 27 December 2015 via mobile

Stayed here only for 1 night so can't write a detailed review.
Room windows open to the expanse of the ocean across the road.
Lots of restaurants in walking distance.
Good sized rooms with big bathrooms and separate bath tub.

Only criticism is that we didn't get any help from the concierge with our luggage and that the front desk is extremely slow in check in/out

Stayed: December 2015, travelled as a couple
Thank Ankit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angus M, Public Relations Manager at Courtyard Hotel Port Elizabeth, responded to this reviewResponded 4 January 2016

Hi there and thank you very much for your largely positive review, we appreciate it. We would, however, like to apologise for the lack of assistance and the slow process when checking in. Please note that we do not have a porter or concierge service at our hotels. We will be informing the hotel management about the slow chekcin/out and hope to see you soon at one of our hotels.

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Additional Information about Courtyard Hotel Port Elizabeth

Address: 1 Lodge Road Cnr Beach Roads, Summerstrand, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#10 Luxury Hotel in Summerstrand
Price Range: €82 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Hotel Port Elizabeth 4*
Number of rooms: 91
Official Description (provided by the hotel):
The Courtyard Hotel Port Elizabeth is situated on Marine Drive in the Boardwalk Casino and Resort complex, directly opposite the famed Humewood International Beach of the Eastern Cape. The hotel consists of 91 suites and studios some with sea facing views. Situated 8 minutes from the CBD and 5 minutes from Port Elizabeth Airport. ... more   less 
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Also Known As:
Courtyard Port Elizabeth
Port Elizabeth Courtyard

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