Worst motel EVER, and I've stayed in thousands all over the world. No ironing board, iron, fridge, microwave. Had to use the microwave in the lobby and only used it once because it was the nastiest thing I've ever seen. Bad location...seems like crack town. Front desk clerk sat behind bullet-proof glass, if that tells you anything. I have never taken the time to rate hotels; this is the first time. Don't stay here unless you're a hooker and only need a room for an hour, and that's pushing it.
Do not stay here. Pay the extra money for a nicer hotel. We stayed here one night for a concert and heavily contemplated driving home after the concert. It dirty! The service is terrible- they ask you for your license and payment and send you on your way. Every guest we saw there was complaining about the cleanliness of the place. I will never ever stay at another of of these hotels again.
Good Afternoon , I hope you are well ,
Thank you for your letter expressing the problems you encountered during your stay at the BRAND of Super 8. We sincerely apologize for the substandard condition of your room. At BRAND, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve you.
Kalpesh Patel Manager
Super 8 Hartford/Windsor