We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The worst travel experience stay at a hotel...”
Review of Super 8 Hartford

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Super 8 Hartford
Ranked #12 of 12 Hotels in Hartford
Reviewed 13 September 2016

Dirty bathroom
Halfway house for the needy
No breakfast, it was like pouring your own coffee at the grocery store, no toast, eggs, etc.
I asked for a king size bed got a queen size.
No cable TV, just local channels.
Police were called about an incident.
Only one outlet in the room, we had to unplug the standing lamp.
My friend got ill. I asked if I could pay to extend the stay until he feels better, the clerk said we had to go.

Room Tip: Don't book here!
See more room tips
  • Stayed: August 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group
Thank callendergirl68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalpesh P, Manager at Super 8 Hartford, responded to this reviewResponded 2 June 2017

Dear Guest
Good Morning, I hope you are well ,
Thank you for your letter expressing the problems you encountered during your stay at the BRAND of Super 8. We sincerely apologize for the substandard condition of your room. At BRAND, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve you.
Kind Regards,
Kalpesh Patel
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (256)
Traveller rating
Traveller type
Time of year
Language
  • More languages

74 - 78 of 256 reviews

Reviewed 24 August 2016

  • Stayed: August 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Douglas G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kalpesh P, Manager at Super 8 Hartford, responded to this reviewResponded 2 June 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 August 2016

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank robertarO1954FL
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kalpesh P, Manager at Super 8 Hartford, responded to this reviewResponded 2 June 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 August 2016 via mobile

Man, this place went WAYYYYYYY down hill in one year.
Been staying here for a few years now for DMB at Xfinity and it used to be all right. Not great but acceptable.

THIS YEAR WAS MUCH DIFFERENT.

Walked into the room and there was a towel hanger broken from the wall and on the floor of the bathroom. Fine, whatever but then I enter the living space to find a dirty sock scrunched up right in the chair. Finally, the bathroom lights. When I came into the room I thought it was funny the bathroom light and fan were both on. A few minutes later I found out why! After shutting the switch off, I couldn't get them back on. It took several on/offs for the lights to come back on.

LOL. Too bad because it was incredibly convenient but I won't return.

One positive - Staff was friendly.

Stayed: June 2016, travelled solo
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalpesh P, Manager at Super 8 Hartford, responded to this reviewResponded 2 June 2017

Good Afternoon, I hope you are well ,
Thank you for your letter expressing the problems you encountered during your stay at the BRAND of Super 8. We sincerely apologize for the substandard condition of your room. At BRAND, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve you.
Kind Regards,
Kalpesh Patel
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2016

At $ 56 + tax, we weren't expecting the Ritz, and as we entered the area, we were certain it was not! No place to walk after dark, just spend the night and leave. Room was OK, nothing outrageously horrible to complain about, so no comments there.
Would stay again if the price is right.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Annex_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalpesh P, Manager at Super 8 Hartford, responded to this reviewResponded 2 June 2017

Good Afternoon, I hope you are well ,
Thank you for your letter expressing the problems you encountered during your stay at the BRAND of Super 8. We sincerely apologize for the substandard condition of your room. At BRAND, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve you.
Kind Regards,
Kalpesh Patel
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hartford hotels
5.7 km away
Best Western Hartford Hotel & Suites
2.5 km away
Red Roof PLUS+ Hartford Downtown
1.9 km away
Radisson Hotel Hartford
Radisson Hotel Hartford
#6 of 12 in Hartford
483 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
Candlewood Suites Hartford Downtown
2.1 km away
Hilton Hartford
Hilton Hartford
#2 of 12 in Hartford
1,159 reviews
2.5 km away
Hartford Marriott Downtown
Show Prices
Show Prices
Show Prices

Been to Super 8 Hartford? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 Hartford

Address: 57 W Service Rd, I-91 exit 33, Hartford, CT 06120-1533
Phone Number:
Region: United States > Connecticut > Hartford
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #12 of 12 Hotels in Hartford
Price Range: €50 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Hartford 2*
Number of rooms: 104
Official Description (provided by the hotel):
Located within 5 minutes of downtown Hartford, CT. All rates include Complimentary Continental Breakfast, Free WI-FI Internet, Free Parking (Buses, RVs, & Trucks Welcome). Walking distance to CT EXPO Center, Dodge Music Center, and HARTFORD MEADOWS. Call Now to Book Rooms-!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Travel Republic (UK), Booking.com, 5viajes2012 S.L. and HotelQuickly so you can book your Super 8 Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 Hartford / Windsor Hotel Hartford
Super Eight Hartford
Hartford Super Eight
Hartford Super 8

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing